Retail Territory Manager

4 weeks ago

Santa Fe, New Mexico, United States Inova Health System Full time
Job Description

The Retail Territory Manager is responsible for driving Mondelz brand growth by generating new sales within a defined territory while ensuring the execution of sales objectives and priorities across all customers.

The primary responsibility of the Retail Territory Manager is to enhance world-class Direct Store Delivery (DSD) and Mondelz DSD execution for a set of identified customers at the retail level in a geographic-based territory.

The Retail Territory Manager will develop a specific store call/visit cadence dictated by revenue and geography to build relationships, address executional opportunities, and strategically sell in to these identified stores.

The Retail Territory Manager will work with local sales leadership to develop strategic territory business plans for achievement of sales objectives/growth.

The Retail Territory Manager will be responsible for managing, scheduling, hiring, training, coaching, and utilizing the Performance Management process to assist in correcting substandard work practices by SSRs on their territory.

The Retail Territory Manager must have strong selling, negotiation, and organizational skills.

Key responsibilities include:

  • Deliver against monthly and quarterly sales objectives in assigned customers
  • Ensure execution of sales priorities of assigned stores and provide direction to retail execution team
  • Utilize strong selling skills to secure incremental selling opportunities and to ensure headquarter authorized programs are executed to grow the business and monitor territory Key Performance Metrics
  • Provide on-site consultation and sales expertise to our customers
  • Territory execution planning: Determine customer growth opportunities and tailor fact-based sales presentations to store needs, store demographics, and customer base to drive store/customer growth
  • Establish and maintain rapport with key store personnel in order to grow business by identifying incremental opportunities for their customers, determining appropriate solutions to issues, and providing an overall high level of customer service
  • Directly manage team of FT and PT SSRs with people responsibilities to include but not limited to scheduling, recruiting, hiring, coaching, developing, training and utilizing the Performance Management process to assist in correcting substandard work practices
  • Communicate plans and effectively deploy merchandising resources within territory budget to build sales volume at store level
  • Communicate with FTOWs to ensure proper credit process and disposal of unsaleable merchandise from all stores is followed
  • Work with customer and/or FTOWs to ensure sufficient product is ordered to support consumer take away, inclusive of shelf and displays
  • Directly manage in-store execution processes of FT and PT SSRs to minimize waste/unsaleables
  • Strategically plan and execute store call/visit cadence to foster store-level relationships and sell as needed
  • Conduct all business operations within Mondelz International safety guidelines

Key Competencies Required:

  • Drive for results
  • Excellence in establishing and maintaining effective relationships with customers and Retail Team
  • Strong ability to plan, organize and prioritize
  • Strong negotiation/problem solving skills
  • Superior interpersonal skills (verbal, non-verbal)
  • Intellectual horsepower
  • Technically savvy (for systems navigation)

Requirements Include:

  • Must be at least 18 years of age, have a valid driver's license, proof of auto insurance, and have access to the internet
  • High School Diploma or GED required; college degree highly preferred
  • A flexible work schedule is required, including being able to work weekends and holidays
  • 3-5 years of selling experience including a strong sales background with excellent understanding of business processes and systems
  • Ability to perform physical demanding work in a fast-paced work environment and meet the defined physical activities (frequent lifting, bending, and carrying up to 25 lbs., occasionally over 50 lbs., pushing, pulling, etc.) while adhering to the safety expectations and processes
  • Successful completion of drug test, MVR check, and general background check

The anticipated base salary range for this position is $55,200 to $74,380; the exact salary depends on several factors such as experience, skills, education, and budget.

The salary range may vary based on geographic location.

In addition to base salary, this position is eligible for participation in a highly competitive bonus program with possibility for overachievement based on performance and company results.

Mondelez Company offers a variety of benefits to eligible employees, including health insurance coverage, wellness and family support programs, life and disability insurance, retirement savings plans, paid leave programs, education-related programs, paid holidays and vacation time, and several others.

Many of these benefits are subsidized or fully paid for by the company.

No Relocation support available

Business Unit Summary

The United States is the largest market in the Mondelz International family with a significant employee and manufacturing footprint.

Here, we produce our well-loved household favorites to provide our consumers with the right snack, at the right moment, made the right way.

We have corporate offices, sales, manufacturing and distribution locations throughout the U.S. to ensure our iconic brands-including Oreo and Chips Ahoy cookies, Ritz, Wheat Thins and Triscuit crackers, and Swedish Fish and Sour Patch Kids confectionery products -are close at hand for our consumers across the country.

Mondelz Global LLC is an Equal Opportunity/Affirmative Action employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law.

Applicants who require accommodation to participate in the job application process may contact for assistance.

Job Type: Regular

Field: Sales

Sales: Inova Health System

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