Dessert Shop Manager

2 days ago


Chesapeake, Virginia, United States Western Branch Store #2 Full time
Job Opportunity

We are seeking a highly motivated and experienced manager to lead our dessert shop team at Western Branch Store #2.

Key Responsibilities

  • Ensure the shop is adequately stocked with quality ingredients and supplies.
  • Implement effective cleaning and sanitation procedures for tools, utensils, and equipment.
  • Develop and execute advertising and marketing strategies to attract new customers.
  • Create suitable work schedules for staff members.
  • Appraise staff performance and address poor performance accordingly.
  • Train staff to produce high-quality products while following proper food handling procedures.
  • Strategically arrange bakery items in display cases to encourage customer purchases.
  • Inspect products to ensure established standards on quality, uniformity, and aesthetic appeal are met.
  • Resolve customer complaints in a professional manner.

Requirements

  • High school diploma or equivalent.
  • Associate's degree in culinary arts or baking and pastry arts is advantageous.
  • Proven experience managing a dessert shop is a plus.
  • A food handler's license can be obtained after hiring.
  • Sound knowledge of various dessert making techniques.
  • The ability to work under pressure.
  • Outstanding problem-solving skills.
  • Excellent management skills.
  • Effective communication skills.
  • Exceptional customer service skills.

Compensation and Availability

We offer a competitive hourly rate of $20.00 and have available shifts all days of the week.

About Western Branch Store #2: We are a small business serving the Hampton Roads area of Virginia, specializing in custom cakes, cupcakes, jar desserts, and other sweet treats for any occasion and budget.

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