Front End Associate Supervisor

1 week ago


Hackensack, New Jersey, United States Food Lion Full time

Job Summary:

The Front End Associate Supervisor is responsible for overseeing the front-end operations, ensuring excellent customer service, and maintaining a high level of efficiency in the checkout process.

Main Duties:

  • Supervise and train front-end associates to ensure they meet or exceed customer service standards.
  • Monitor and analyze sales data, customer feedback, and operational metrics to identify opportunities for improvement.
  • Implement strategies to reduce wait times, increase throughput, and enhance the overall shopping experience.
  • Manage inventory levels, reconcile discrepancies, and perform cycle counts to ensure accuracy and efficiency.
  • Collaborate with the management team to develop and implement plans to drive sales growth, increase customer loyalty, and improve customer satisfaction.
  • Stay up-to-date on company policies, procedures, and initiatives to provide guidance and support to front-end associates.
  • Perform various administrative tasks, including scheduling, payroll, and HR-related responsibilities.


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