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Customer Engagement Specialist

2 months ago

Bonita Springs, Florida, United States Insight Global Full time

Insight Global is seeking a Client Services Coordinator to join a prominent Accounts Receivable Management firm. This role is pivotal in ensuring effective collaboration across various departments and external partners to deliver precise and prompt responses to client inquiries and obligations. The individual will act as the primary point of contact for clients, embodying expertise in the processes and protocols pertinent to their designated client accounts.

Key Responsibilities:

  • Facilitate communication between clients and internal teams to ensure seamless service delivery.
  • Utilize strong computer proficiency, particularly in Microsoft Outlook and Excel, with a focus on data manipulation techniques such as pivot tables and VLOOKUP.
  • Maintain accurate records and perform data entry tasks efficiently.

Essential Qualifications:

  • A minimum of 2 years' experience in a client-facing capacity.
  • At least 2 years of experience in data entry.

Preferred Qualifications:

  • Possession of an Associate degree.