We are seeking a skilled Coffee Shop Barista to join our team in the Columbus Region. As a Coffee Shop Barista, you will be responsible for creating an outstanding customer experience through exceptional service and establishing a safe and clean environment that encourages our customers to return.

• Create an environment that enables customers to feel welcome, important, and appreciated by answering questions regarding products sold within the department and throughout the store.
• Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
• Prepare beverage selections to recipe and standards and to customer's requests using proper equipment.
• Tender transactions using company best practices.
• Offer product samples to help customers discover new items or products for which they inquire about.
• Inform customers of coffee shop specials.
• Provide customers with fresh products that they have ordered and the correct portion size (or as close as possible to the amount ordered) to prevent shrink.
• Recommend coffee shop items to customers to ensure they get the products they want and need.
• Use all equipment in the coffee shop such as the refrigerators, freezers, slicers, and ovens according to company guidelines.
• Adequately prepare, package, label, and inventory ingredients in merchandise.
• Check product quality to ensure freshness. Review 'sell by' dates and take appropriate action.
• Properly use kitchen equipment, espresso machine, blender, computerized scale, steamer, etc.
• Label, stock, and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.
• Display a positive attitude.
• Stay current with present, future, seasonal, and special ads.
• Adhere to all food safety regulations and guidelines.
• Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
• Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
• Notify management of customer or employee accidents.
• Report all safety risks, or issues, and illegal activity, including: robbery, theft, or fraud.

• Ability to handle stressful situations.
• Effective communication skills.
• Knowledge of basic math (counting, addition, and subtraction).
• Must be at least 18 years of age.
• Desired previous job experience: retail experience, second language (speaking, reading, and/or writing).

The Kroger Family of Companies provides comprehensive compensation packages, including competitive pay, healthcare, and retirement. Tuition reimbursement up to $21,000 for both part-time and full-time associates, covers a GED to PhD. On-demand, role-specific training in areas of leadership, career advancement, diversity, equity, and inclusion, and more. Flexible scheduling and an advance pay option through partner DailyPay and discounts on groceries, electronics, streaming services, travel, and more. Throughout the pandemic, we have prioritized associate safety and well-being, providing free COVID-19 testing, paid emergency leave, free and convenient COVID-19 vaccines, and $100 for associates who are fully COVID-19 vaccinated.