Guest Experience Ambassador

4 days ago


Roselle, Illinois, United States Wingstop Full time
Job Title: Guest Experience Ambassador

About Us: At Wingstop, we pride ourselves on providing world-class service to our guests. We are seeking a charismatic and customer-focused individual to join our team as a Guest Experience Ambassador.

Job Summary: As a Guest Experience Ambassador at Wingstop, you will be responsible for creating memorable experiences for our guests by greeting them warmly, answering their questions, and exceeding their expectations. You will be the voice of Wingstop, representing our brand values and ensuring that every guest leaves feeling satisfied.

Key Responsibilities:

  • Greet and engage with guests in a friendly and welcoming manner
  • Answer phone calls and respond to guest inquiries
  • Take orders accurately and efficiently
  • Provide exceptional service to ensure guest satisfaction
  • Maintain a clean and organized work environment

Requirements:

  • Prior customer service experience preferred
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Basic math skills and accuracy with handling cash and credit transactions
  • Availability to work flexible hours, including evenings and weekends

Benefits:

  • Competitive hourly rate: $12-$15 per hour
  • Opportunities for advancement and career growth
  • Flexible scheduling to accommodate school or other commitments
  • Fun and dynamic work environment

Salary Range: $25,000 - $35,000 per year

Estimated Salary: $12-$15 per hour



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