Healthcare Navigator

2 days ago


Lakeland, Florida, United States UnitedHealthcare Full time

At UnitedHealthcare, we're simplifying the healthcare experience, creating healthier communities and removing barriers to quality care. Our mission is to help people live healthier lives and make the health system work better for everyone.

Salary

We offer a competitive salary of $65,000 per year, plus a range of benefits that support your physical, emotional, and financial well-being.

About the Role

This is an exciting opportunity to join our team as a Healthcare Navigator in West Central Florida. As a key member of our care management team, you'll play a vital role in supporting members with complex medical needs. Your primary responsibility will be to engage with members, assess their needs, and develop personalized care plans to promote optimal health outcomes.

As a Healthcare Navigator, you'll have the autonomy to work independently and collaborate with internal teams, providers, and community resources to deliver high-quality care. You'll also have access to a comprehensive suite of tools and resources to support your work.

We're looking for a highly skilled and compassionate professional who shares our commitment to delivering exceptional patient care and promoting health equity.

Key Responsibilities
  • Serve as primary care manager for members with complex medical needs
  • Engage members through various modalities (face-to-face or telephonically) to complete comprehensive needs assessments
  • Develop and implement person-centered care plans to address medical, behavioral, functional, cultural, socioeconomic, and social determinants of health needs
  • Partner with internal teams, providers, and community resources to implement care plans and monitor progress
  • Monitor compliance with medication regimens and provide education on self-management of care needs
Benefits

We offer a range of benefits that support your physical, emotional, and financial well-being, including:

  • Paid Time Off and 8 paid holidays
  • A comprehensive medical plan, dental, vision, life insurance, and disability coverage
  • A 401(k) savings plan and employee stock purchase plan
  • Education reimbursement and employee discounts
  • A robust Employee Assistance Program and employee referral bonus program
Requirements

To succeed in this role, you'll need:

  • A current, unrestricted independent licensure as a Registered Nurse
  • 4+ years of relevant clinical work experience, preferably managing complex populations
  • 3+ years of experience working in case management or a similar field
  • Demonstrated knowledge of Medicare and Medicaid benefits
  • Ability to travel up to 25% of the time for role-related activities


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