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Surveillance Agent I Position

4 weeks ago

Florence, Oregon, United States Three Rivers Casino ResortCTCLUSI Full time
Job Summary

Three Rivers Casino Resort/CTCLUSI is seeking a highly skilled Surveillance Agent I to join our team. As a Surveillance Agent I, you will be responsible for ensuring the protection of tribal assets and maintaining a high level of game protection. This role requires a strong attention to detail, excellent communication skills, and the ability to work in a fast-paced environment.

Key Responsibilities
  • Maintain confidentiality over all Casino, Surveillance Department, Tribal Gaming Commission, and Tribal matters.
  • Act in accordance with Surveillance Department, Tribal Gaming Commission and Tribal Employee Handbook personnel policies, operating procedures, minimum internal control standards and regulations.
  • Train in all aspects of surveillance and casino topics to include, camera and equipment utilization, cheating methods and detection techniques, game protection, basic strategy and card counting, casino department procedures and other necessary staff training or development.
  • Utilize necessary surveillance cameras, equipment and software to identify, record, document and report to the Surveillance Supervisor/Director any procedure violations, suspicious behavior and illegal activity, particularly on the gaming floor.
  • Actively observe, record and report daily casino activity.
  • Accurately complete routine reports, log entries, video reviews, and all other functions related to casino surveillance.
  • Routinely walk the casino floor looking for suspicious or unusual activities.
  • Assist with investigations when instructed by the Surveillance Supervisor/Director.
  • Attend mandatory and non-mandatory training, meetings and briefings.
  • Maintain open communications with the Surveillance Department and other entities as directed.
  • Maintain a fundamental knowledge of department and casino operations, and Gaming Commission regulations and minimum internal control standards and Title 31 requirements.
  • Maintain appearance standards as outlined in CTCLUSI policies.
  • Communicate effectively both orally and in writing.
  • Maintain a good attendance record.
Physical and Mental Demands
  • Must be able to walk, talk, hear, use hands to handle, feel or operate objects, tools, or controls, and reach with hands and arms.
  • Vision abilities required by this job include close vision and the ability to adjust focus.
  • Must be required to push, pull, lift, and/or carry up to 40 pounds.
Working Conditions and Environment
  • Must be willing to work flexible hours and differing shifts as hours are determined by a 24-hour, 7-day per week casino operation schedule, and are subject to change with minimal notice.
  • While performing the job duties, the employee will frequently sit, stand; walk; use hands to handle equipment; talk or hear.
  • Specific vision abilities required include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.
Experience and Skills
  • Must be at least 21 years of age.
  • Must possess a High School Diploma or GED.
  • Six months of experience in any of the following: C.C.T.V., casino operations, investigations, specialized military training or law enforcement is preferred.
  • Must be able to satisfactorily complete a 6-month probationary period and any surveillance assessment tests.
  • Must possess computer knowledge as work in surveillance is computer/digital based.
  • Must possess reasonable ability to communicate in English.
  • This position is subject to pre-employment drug testing and criminal history background check which may include fingerprinting.
  • Must obtain a valid gaming license from the Gaming Commission.
  • Must have employment eligibility in the U.S.
  • Indian preference will be observed in the hiring process.