Customer Service Professional
3 days ago
**Job Overview**
We are seeking a highly skilled Customer Service Professional to join our team at Farmers Insurance. As a key member of our team, you will play a crucial role in delivering exceptional customer experiences by responding to customer inquiries, resolving issues, and providing support with basic underwriting guidelines, policies, and marketing initiatives.
**Key Responsibilities**
- Respond to customer inquiries via phone, email, or in-person
- Resolve customer complaints and issues in a timely and professional manner
- Communicate effectively with internal and external customers
- Analyze and clarify policy and account-related questions
**Requirements**
- Licensed in Property & Casualty or Personal Lines
- Basic PC skills and strong analytical capability
- Conflict resolution skills and ability to multi-task
- Strong verbal and written communication skills
**Benefits**
- Competitive salary: $60,000 - $80,000 per year (DOE)
- Plus commission and bonus opportunity
- 40 hours/week, 8 hour shift, day shift
- Paid time off
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