Credit Manager

3 weeks ago


Bay Minette, Alabama, United States Farmers Home Furniture Full time

The Credit and Collections Professional will be responsible for approving or declining and issuing lines of credit to customers; conducting credit investigations, ensuring customers with delinquent accounts are contacted and proper collections procedures are followed. This role will help process credit applications in-store or over the phone, take payments on accounts, and type sales contracts. The Credit and Collections Professional will conduct daily collection calls to customers with payments due or to customers with past-due accounts via telephone and home visits as needed.

Key Responsibilities:

  • Approve or decline credit applications and issue lines of credit to customers
  • Conduct credit investigations and ensure customers with delinquent accounts are contacted
  • Process credit applications in-store or over the phone
  • Take payments on accounts and type sales contracts
  • Conduct daily collection calls to customers with payments due or past-due accounts

Requirements:

  • Outstanding customer service skills
  • Excellent verbal and written communication
  • Basic reading, numerical reasoning, and comprehension skills
  • Great listening ability
  • Good telephone etiquette
  • Ability to complete paperwork in an accurate, neat, and efficient manner
  • Good organization skills
  • Ability to work a variable hour schedule
  • High School Diploma or equivalent
  • Valid Driver's License

Benefits:

  • Employee Stock Ownership Plan (ESOP)
  • 401K Plan with Employer Matching Funds
  • Group Medical, Dental, and Life Insurance
  • Annual Paid Vacation
  • Paid Sick Leave
  • Additional Voluntary Insurance Programs Available
  • Paid Holidays, including the Employee's Birthday
  • Employee Purchase Discounts
  • Ongoing Training Programs

Benefits for this role:

  • Competitive salary and benefits package
  • Opportunity to work with a reputable company like Farmers Home Furniture
  • Chance to develop skills in credit and collections

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