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Warehouse Training Specialist
2 months ago
We are seeking a highly skilled and experienced Warehouse Training Specialist to join our team at Staples, Inc. As a key member of our supply chain operations, you will be responsible for designing and delivering comprehensive training programs to ensure the success of our warehouse associates.
Key Responsibilities- Develop and implement on-the-job, classroom, and material handling equipment training programs to meet business needs.
- Collaborate with leadership to ensure training programs align with company objectives and standards.
- Assist with department functions as needed, based on volume, to ensure seamless operations.
- Update training materials to reflect changes in Standard Operating Procedures and policies.
- Determine training effectiveness and identify areas for improvement.
- Collaborate with operational leadership to address operational concerns and investigate root cause of training issues.
- Ability to work independently and demonstrate analytical thinking, including mathematical skills and problem-solving abilities.
- Proficiency in using Windows and Microsoft Office applications, including Word, Outlook, and Excel.
- Ability to work on a computer and learn/understand Warehouse Management Systems (WMS).
- Inclusive approach with colleagues and customers to foster strong relationships and resolve issues.
- Ability to perform basic housekeeping in assigned areas of the warehouse.
- Ability to adopt safety procedures quickly and ensure safe work practices.
- Ability to be trained and certified to operate power material handling equipment, such as forklifts and electric pallet jacks.
- Flexibility to train on various shifts depending on the needs of new hires.
- Ability to work in a warehouse environment with seasonal temperature variations.
- Basic English language skills, including verbal and written communication.
- Ability to pass a drug screen to the extent permissible legally.
- Ability to work additional hours beyond scheduled shifts, including overtime, based on business needs.
- Ability to work at heights of 60 feet or more.
- Ability to lift, push, or pull boxes/merchandise weighing between 70 pounds and 100 pounds by hand.
- Must be at least 18 years old.
- 1+ year of related experience in a warehouse environment, including training experience.
- Previous exposure or knowledge of Warehouse Management Systems (WMS).
- High School Diploma/GED or equivalent work experience.
- Inclusive culture with associate-led Business Resource Groups.
- Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays).
- Online and retail discounts, company match 401(k), physical and mental health wellness programs, and more perks and benefits.