Customer Experience Representative
6 days ago
DISH is a leading provider of innovative connectivity solutions, redefining the future of entertainment and technology for over 40 years. Our diverse range of brands includes EchoStar, Hughes, DISH TV, Sling TV, Boost Mobile, and Gen Mobile.
Job SummaryWe are seeking highly skilled Field Technicians to join our team as Customer Experience Representatives. As a key member of our team, you will deliver exceptional customer service by installing and setting up our cutting-edge smart home solutions.
Key ResponsibilitiesThis role involves:
- Installing and configuring DISH TV and smart home systems in customers' homes
- Providing excellent customer service by addressing queries and resolving issues efficiently
- Maintaining a high level of product knowledge to effectively communicate features and benefits to customers
- Working collaboratively with colleagues to ensure seamless service delivery
To be successful in this role, you will need:
- A valid driver's license and a clean driving record
- The ability to lift heavy equipment and work at heights (up to 40 feet)
- Excellent communication and interpersonal skills
- A strong attention to detail and problem-solving skills
- Flexibility to work varied shifts, including weekends and holidays
We offer a competitive salary of $19.50 per hour, plus additional benefits, including medical, dental, vision, and life insurance packages, paid time off, and opportunities for career growth and professional development. Additionally, we provide a company-provided van, tools, and uniforms, making it an attractive opportunity for those who value job security and stability.
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Customer Experience Representative
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