Operations Director

7 days ago


Marquand, Missouri, United States Diverse Staffing Full time
About the Role

Diverse Staffing is a rapidly growing company, providing staffing services to a variety of clients across all industries. To continue this growth, it is imperative that we deliver against customer requirements in an efficient, quality manner and provide excellent customer and employee relations. At Diverse Staffing, we aim to maintain and expand client relationships with local and regional, multi-location customers, representing a multitude of industries. Our strength is how we efficiently deliver and provide support to our customers, and we are proud to set the standard for success in our industry.

Key Responsibilities
  • Operational Strategy
    • Collaborate with management in the development of performance goals and long-term operational plans
    • Maximize efficiency and productivity through extensive process analysis and interdepartmental collaboration
    • Optimize operational processes to enhance efficiency and service quality
    • Implement best practices to streamline workflows and improve productivity
    • Monitor and analyze process performance, adjusting as necessary
  • Process Management
    • Collaborate with senior managers in the development of performance goals and long-term operational plans
    • Oversee the management of company resources, including staffing and physical assets
    • Ensure efficient allocation and utilization of resources to meet operational needs
    • Manage company properties, ensuring they meet operational requirements and standards
  • Project Management
    • Collaborate with management in the development of performance goals and long-term operational plans
    • Oversee and manage key projects from inception to completion, ensuring timely delivery and within budget
    • Coordinate cross-functional teams to achieve project goals
    • Identify potential project risks and develop mitigation strategies
  • System and Vendor Management
    • Collaborate with senior managers in the development of performance goals and long-term operational plans
    • Manage and optimize the use of operational systems and software
    • Oversee vendor relationships, ensuring service quality and cost-effectiveness
    • Negotiate contracts and agreements with vendors and service providers
    • Provide regular operational performance reports to senior management and stakeholders
  • Resource and Property Management
    • Collaborate with senior managers in the development of performance goals and long-term operational plans
    • Oversee the management of company resources, including staffing and physical assets
    • Ensure efficient allocation and utilization of resources to meet operational needs
    • Manage company properties, ensuring they meet operational requirements and standards
Requirements
  • Education
    • Bachelor's degree in business administration, Management, or a related field; MBA preferred
  • Experience
    • Proven experience as a Director of Operations, Human Resources, or similar leadership role within the staffing industry
  • Skills
    • Strong understanding of staffing industry operations, trends, and best practices
    • Innovative leadership, communication, delivery, consultative, partnership, and team building skills
    • Strong attention to detail; demonstrating attentiveness to all aspects of a task or process, alert and accurate
    • Proven communication skills; able to convey one's message in a clear, concise and professional manner, considering one's audience, in all forms of media
    • Excellent interpersonal skills; able to interact in a respectful manner with a diverse population of colleagues, clients and job applicants
    • Proficient multi-tasking capabilities; able to prioritize multiple client job requisitions, software and business processes while remaining compliant with policies and delivering against deadlines
    • Proven ability to work with private, confidential information while maintaining strict adherence to sharing such information with parties on a limited need to know basis
    • Proven problem-solving skills and analytical abilities; able to identify important aspects of a problem, gather appropriate information, determine potential causes, and specify alternative solutions
    • Experience in developing budgets and business plans
    • Proficiency in operational software and tools
Preferred Skills
  • Experience with Utilizing an ATS (Applicant Tracking System) and/or CRM (Customer Relationship Management) software
  • Strong working knowledge of data analysis and performance metrics, using business management software
  • Innovate and execute an enterprise vision to build Process Excellence competencies across all end-to-end processes
  • Accountable for delivering process excellence to build the organizational skills and knowledge to design and optimize processes
  • Master's Degree is a plus, or experience with Six Sigma or Continuous Improvement
Benefits

Competitive base salary up to $80,000.00, Comprehensive benefits package including health, dental, vision, and 401(k) plans, Holiday pay, PTO, and volunteer time off, life, long- and short-term disability



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