Guest Service Specialist
3 days ago
Job Description: At Spencer Gifts, we're passionate about creating an unforgettable shopping experience for our guests. As a Sales Associate, you'll be responsible for delivering exceptional guest service, generating sales, and contributing to a positive and inclusive team culture.
Key Responsibilities:
- Provide personalized guest service by responding to customer inquiries, resolving issues, and making product recommendations.
- Operate POS systems accurately and efficiently, maintaining security of cash and merchandise.
- Collaborate with the Store Management Team to achieve sales goals, maintain a clean and organized store environment, and implement visual merchandising displays.
- Participate in ongoing training and development opportunities to improve skills and contribute to the team's success.
Requirements:
- High school diploma or equivalent required; some college preferred.
- Prior retail experience a plus.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and adapt to changing priorities.
- Physical ability to stand for long periods and lift up to 25 pounds.
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