Operations Manager

4 weeks ago

Santa Clarita, California, United States Burrtec Waste Full time
Job Title: Operations Manager

Burrtec Waste is a leading refuse and recycling collection company serving over fifteen municipalities throughout Southern California and employing over 1,400 full-time employees. We continue to grow through company acquisitions and successful bid proposals.

Job Summary:

The Operations Manager will collaborate daily with the Division Manager and Route Supervisors to ensure all safety standards and operational obligations are achieved. The Operations Manager will provide oversight of all driver onboarding and safety training and is responsible for the safe, proper, and efficient operation of routes, including residential, commercial, and roll-off, in accordance with company policies and standards.

Key Responsibilities:
  • Plans, assigns, and supervises all operation supervisors, departments, and container department employees at all locations.
  • Responsible for developing, maintaining, and instituting operating procedures.
  • Assure completion and proper documentation of all the Division's new driver training and ongoing safety training.
  • Maintain open door policy with staff to ensure open lines of communication.
  • Reviews and interprets operating data and makes appropriate changes, in consultation with the Division Manager, regarding procedures to ensure the continuous and efficient operations.
  • Responsible for hiring of operational personnel and implementing an effective training and safety program that ensures employees meet minimum requirements of job classification and are adequately prepared to assume all responsibilities of their assigned positions.
  • Assists the Division Manager in developing operational strategies and budget preparation.
  • Works with managers in other departments to assure coordination of total business.
  • Coordinates efforts with other managers to ensure proper utilization of resources, adjustments to routes, and other operational issues.
  • Ensures that resolving employee conflicts remains a priority; ensures that disputes and safety and performance issues are addressed and that the appropriate documentation is retained for employees' personnel file.
  • Coach and develop employees by continuously communicating with team members and providing guidance for improvement and recognition of efforts.
  • Handle and resolve employee relations issues and incorporates consistent and timely disciplinary standards, preparation, and documentation of corrective action notices.
  • Follow and administer company safety programs by conducting monthly safety meetings, facility inspections, and ensuring compliance to all OSHA and DOT regulations.
  • Investigate and complete reports for work-related injuries and/or vehicle accidents/incidents and submits paperwork to appropriate insurance carriers in a prompt manner.
  • Train new drivers/helpers on company Driver Training program, DOT drug and alcohol program, and proper use of assigned equipment.
  • Responsible for submitting incident alert emails on the same day of occurrence.
  • Responsible for answering action item-related emails in a prompt manner.
Requirements:
  • Ability to keep reasoned judgments and to make frequent, quick, independent decisions to ensure safe and proper operations.
  • Ability to recognize operation inconsistencies and hazards in the workplace and display proper judgment in dealing with them.
  • Ability to operate large trucks and have the appropriate commercial driver's license.
  • Proficient in computer functions such as Word and Excel.
  • Have strong organizational skills and ability to motivate large groups.
  • Have good decision-making, problem-solving, and communication skills.
  • Have the ability to interface effectively with the general public and all levels of personnel.
Training and Experience:
  • Knowledge, experience, and understanding of solid waste operations, safety procedures, and personnel management to cause efficient management of operations.
  • Minimum of 3 years' experience as an operations manager; knowledge of waste industry is beneficial.
  • Knowledge of OSHA, DOT, and other related federal, state, and local regulations.
  • Proven customer service skills.
  • Valid California Driver's License and have a clean driving record is required.
  • Class 'A' or 'B' California Commercial Driver's license, preferred.
Physical:
  • Standing and/or sitting for prolonged periods of time - up to 8 hours or more per day.
  • Manual dexterity and vision sufficient to operate a personal computer for long periods of time without experiencing abnormal hand, wrist, or eye strain.
  • Hearing sufficient to understand conversations, both in person and on the telephone.
Working Conditions:
  • Will be exposed to outdoor weather conditions (heat, rain, wind, snow, fog).

We offer competitive wages and an excellent benefits package, including a 401k, 100% paid medical/dental/life insurance, holidays/vacation, and PSL.

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