Product Development and Training Specialist

1 month ago


New York, New York, United States Michael Page Full time
About Our Opportunity

This is a 6-month contract position with potential for extension, offering a late November start date and a quick interview process.

Job Overview

We are seeking an experienced Product Development and Training Specialist to join our team. As a key member of our organization, you will be responsible for developing and delivering training programs, processes, and documentation to support the execution of our business operations.

Responsibilities
  • Gain a thorough understanding of our current processes and become a subject matter expert to support stakeholders in process execution, identifying opportunities for improvement and new training needs.
  • Analyze monthly vendor charges and follow up with stakeholders to ensure timely closure.
  • Create and continuously improve training programs for contract processing, budget tracking, time logging, recruitment requests, and other related processes for Engineers, Product Managers, and Web Development Professionals.
  • Design engaging training methods (videos, manuals, presentations, knowledge assessments) to cater to diverse learners.
  • Schedule and lead meetings, take recaps, and collaborate with leadership and subject matter experts to produce high-quality learning resources.
  • Participate in team brainstorming sessions to enhance Vendor and Budget Processes.
  • Develop requirements, workflow diagrams, and process support materials as needed.
Requirements
  • Bachelor's degree or equivalent experience/certifications required; Instructional Design, Instructional Technology, or Training and Development degree preferred.
  • 4+ years of professional facilitation/presenting experience, process development, and/or training experience.
  • Advanced Microsoft Office skills, including Excel vLookup and Pivot Tables, and PowerPoint proficiency.
  • Exceptional writing skills for daily use in email, process documentation, and course development resources.
  • Technical expertise in eLearning development technologies and Workflow/Content Management tools (e.g., Jira, Confluence, Sharepoint), Visualization tools (e.g., Tableau, Power BI), and Workflow tools (e.g., Visio, Lucidchart) a plus.
Compensation and Benefits

Expected salary range: $60,000 - $80,000 per annum, depending on location and experience.

This opportunity offers a competitive package, including a comprehensive benefits program and opportunities for growth and development.



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