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Restaurant General Manager

2 months ago

Birmingham, Alabama, United States Dunkin' Full time

About the Role:

We are seeking an experienced Restaurant General Manager to lead our team and drive business growth. As a Restaurant General Manager, you will be responsible for cultivating a 5-star team environment, achieving results, and delighting our guests.

Key Responsibilities:

  • Team Leadership: Recruit, hire, train, schedule, coach, counsel, and discipline team members; communicate job expectations; plan, monitor, enforce policies and procedures.
  • Business Results: Implement production, productivity, quality, and guest service satisfaction; resolve problems; identify trends; implement change; minimize waste.
  • Guest Experience: Exceed guest expectations and provide a 5-star guest experience.
  • Restaurant Operations: Manage all areas of restaurant operations, including maintaining a clean and food-safe environment.
  • Financial Management: Manage controllable costs to ensure restaurant profitability.

What We Offer:

  • Competitive salary
  • Monthly bonus (based on controllable metrics)
  • Health/Dental/Vision Programs
  • Growth within the company
  • Paid Vacation time
  • Family atmosphere
  • Direct Deposit
  • Monthly contests to win prizes
  • Digital Redbook (task lists)
  • Opportunity to learn the business from the ground up.
  • An environment of recognition with a family atmosphere, with the biggest Dunkin' network in Michigan and growing in Cleveland.