Housekeeper - TownePlace Suites North Kingstown
2 weeks ago
We are seeking a highly motivated and detail-oriented Housekeeper to join our team at TownePlace Suites North Kingstown, a Colwen Hotels property. As a Housekeeper, you will be responsible for ensuring the cleanliness and maintenance of our guest rooms and public areas, providing exceptional customer service, and working collaboratively with our housekeeping team to achieve our high standards of quality and service.
Responsibilities- Cleaning and Maintenance: Clean, stock, and maintain assigned guest rooms and public areas according to Colwen and brand standards of cleanliness.
- Customer Service: Respond promptly to requests from guests and other departments, ensuring a positive and welcoming experience for all.
- Inventory Management: Check the inventory of cleaning carts and add necessary supplies, transporting carts to assigned floors/rooms as needed.
- Guest Privacy: Ensure the privacy of guests at all times, knocking and announcing yourself before entering assigned guest rooms.
- Room Preparation: Neatly make beds, stock bath linens, and clean and disinfect bathrooms, kitchen, and/or coffee stations.
- Trash and Linen Removal: Remove all trash, dirty linens, towels, and room service items from rooms.
- Appliance Check: Check that all appliances are in the room and in clean working order.
- Desk and Furniture Arrangement: Straighten desk areas and furniture, dust, and polish furniture as needed.
- Floor Care: Vacuum carpets and clean floors.
- Maintenance Notification: Notify the maintenance department of needed maintenance or repairs.
- Final Walk-Through: Ensure rooms meet hotel standards with a final walk-through.
- Laundry and Lost and Found: Ensure soiled linens are laundered, which may include loading hotel washers and dryers, and folding sheets and towels. Take found items to the designated lost and found area.
- Experience: Prior experience as a cleaner or housekeeper, with hotel experience preferred.
- Attention to Detail: Detail-oriented and thorough in your work.
- Discretion and Integrity: Remain discreet and respect the privacy of guests, working with the highest level of integrity.
- Quality and Efficiency: Perform consistent work to the highest standard, working quickly without compromising quality.
- Supervision and Performance: Ability to work with little supervision and maintain a high level of performance.
- Guest Interaction: Ability to interact with guests in a pleasant and friendly way.
- Prioritization and Time Management: Excellent prioritization and time management skills.
- Availability: Willingness to work a rotational 7-day work cycle, including weekends and holidays.
- Medical Insurance: Medical insurance with a company-funded HRA.
- Dental and Vision Insurance: Dental and vision insurance.
- Flexible Spending Accounts: Flexible spending accounts.
- Supplemental Insurance Offerings: A wide array of supplemental insurance offerings.
- Paid Time Off Programs: Paid time off programs.
- Employee Assistance Program: An employee assistance program.
- 401K Plan: A 401K plan with traditional and Roth options, including an employer match.
- Hotel Discount Travel Program: A hotel discount travel program for associates and family.
- Exclusive Associate Discounts: Exclusive associate discounts on travel, entertainment, and retail.
- Training and Development Programs: Training and development programs.
- Career Advancement Opportunities: Career advancement opportunities.
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Housekeeper - TownePlace Suites North Kingstown
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North Kingstown, Rhode Island, United States Colwen Hotels Full timeHousekeeper Job DescriptionWe are seeking a highly motivated and detail-oriented Housekeeper to join our team at TownePlace Suites North Kingstown, a Colwen Hotels property. As a Housekeeper, you will be responsible for ensuring the cleanliness and maintenance of our guest rooms and public areas.Key Responsibilities:Receive and prioritize room assignments...
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