ID Card Operations Specialist

2 weeks ago


Honolulu, Hawaii, United States Dobbs Defense Solutions, LLC Full time
Job Overview

Dobbs Defense Solutions, LLC is seeking a skilled ID Card Operator to join our team. This role involves accountability, control, verification, and issuance of military identification cards and Common Access Cards (CAC) for eligible recipients.

The ideal candidate will possess strong customer service skills, be able to pass the Verification Official certification requirements, and demonstrate self-management capabilities under normal supervision.

Responsibilities
  • Control and issue identification tags and Geneva Convention Cards to military members and other eligible recipients.
  • Screen Soldiers, family members, and dependents for visit purposes.
  • Brief Soldiers and family members on policies and procedures.
  • Maintain the Defense Enrollment Eligibility Reporting System (DEERS) and the Real-Time Automated Identification System (RAPIDS).
  • Perform all ID Card and CAC issuance-related tasks, including research and review of source documents, verification of eligibility, and discussion of entitlements as defined in AFI 36-3026(I) and the RAPIDS Training Guide.
  • Issue memorandums of authorization for use of Commissary and Post Exchange to eligible customers, as well as Government ID Cards (DA Form 1602) to eligible Government employees.
  • Perform routine maintenance on computers and printers.
  • Revises and prints correspondence in the proper format under applicable regulations and guidelines and prepare weekly and monthly reports of work and work activities.


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