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Retail Sales Consultant

2 months ago

Atlanta, Georgia, United States Bloomingdale's Full time
Position Overview

As a Bloomingdale's Omnichannel Sales Expert, your primary responsibility is to engage and motivate our clientele across various shopping platforms—whether in-store, online, or through virtual channels. With a dedication to exceptional service, a flair for fashion, and comprehensive product knowledge, your goal will be to foster and nurture long-lasting, high-value relationships with clients both in-person and digitally. You will leverage cutting-edge technology to connect with customers and utilize advanced outreach tools to expand your business. Additionally, you will have access to resources that enhance your influence in the social media landscape.

Key Responsibilities
  • Quickly establish rapport with customers, both online and in-store, to create a welcoming atmosphere.
  • Demonstrate expertise in product offerings and styling, confidently guiding each sale.
  • Utilize styling and sales technology to enhance the customer experience and drive revenue.
  • Employ outreach tools to cultivate relationships, encouraging repeat business and developing a personal clientele.
  • Exhibit flexibility in managing customer interactions across multiple online platforms.
  • Promote the Bloomingdale's Loyalty program as the premier shopping option.
  • Maintain positive relationships with colleagues across the organization.
Qualifications
  • High School Diploma or equivalent is required.
  • 1 to 2 years of relevant experience preferred.
  • Self-motivated individual who works effectively both independently and collaboratively, with the ability to adapt to changing priorities.
  • Ability to comprehend and interpret instructional documents, including safety protocols and operational guidelines.
  • Willingness to work a flexible schedule, including evenings, weekends, and holidays.
  • Strong communication and problem-solving abilities; presents information clearly and concisely.
  • Excellent interpersonal skills; enjoys engaging with diverse groups of customers and team members.
  • Ability to thrive in a fast-paced environment, managing multiple priorities and learning new processes.
  • Proficient in mobile application technology.
Physical Requirements
  • Position involves extended periods of standing and walking throughout the store.
  • May require reaching, crouching, kneeling, and color vision.
  • Frequent use of computers and technology necessary for job functions, including handheld devices and cash registers.
  • Occasional lifting/moving of items up to 25lbs.