Senior Data Center Operations Specialist
4 days ago
We are seeking a highly skilled Data Center Operations Analyst to join our team at Ensono. As a key member of our operations team, you will be responsible for monitoring and managing internal and external MVS zSeries and VM/VSE environments to ensure production processing meets internal and external client agreed service levels and requirements.
Key Responsibilities- Monitor and manage internal and external MVS zSeries and VM/VSE environments
- Ensure production processing meets internal and external client agreed service levels and requirements
- High level of interaction with internal and external customers requires effective and professional communication
- Complete daily shift turnover and customer checklists associated with assigned client environment
- Thoroughly document deviations within company's designated Incident Management tool
- Properly escalate all events or incidents that may impact our ability to meet agreed service levels
- Ensure system IPL, maintenance and backup processes are successfully performed according to predetermined schedule and per established procedures
- Ensure all operations related changes are properly documented and approved in company designated Change Management tool prior to implementation
- 8+ years experience in IT and with system monitoring
- Proficient in MS Office (Excel, Word, and Outlook)
- Strong written / verbal Communication skills
- Designing skills
- Analytical and Critical thinking skills
- Ability to represent Ensono in a professional manner to clients
- Knowledge of mainframe (TSO, SDSF, TMS, QuickRef) and server scripts (read & code Midrange server knowledge)
Ensono is a place to make better happen – for our clients and for your career. You can do great things through innovation or collaboration, by learning or volunteering, or to promote diversity and inclusion. You can do great things for your own health or for a healthier planet. Whatever it means to you to do great things we want Ensono to be the place you can do it.
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