Front Desk Coordinator
4 days ago
The Front Desk Coordinator will be responsible for providing exceptional customer service to residents, family members, visitors, and staff. This role will work closely with the facility Administrator and Business Office personnel to ensure the efficient operation of the Business Office.
Key Responsibilities
- Answer telephone calls in a timely and pleasant manner
- Assist with mail distribution and general office duties as assigned
- Process and submit invoices for payment in a timely manner
- Update employee phone lists as needed
- Mailing out monthly resident statements for room and board
- Assist in the enhancement of resident lives through patient care and census building
- Participate in staff development and retention through recruitment, training, and nurturing
- Verify EPLS and OIG for vendors
Requirements
- High School diploma or equivalent required
- Excellent oral and written communication skills
- Knowledge of Microsoft Office (Word, Excel, Outlook)
- Excellent organizational and customer service skills
Physical Demands
The physical demands described here are representative but not necessarily all inclusive, of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to effectively communicate. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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