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IT Network Engineering Internship Opportunity

2 months ago

Akron, Ohio, United States FirstEnergy Full time
About the Opportunity

FirstEnergy, a leading electric utility company, is seeking a highly motivated and detail-oriented IT Network Engineering Intern to join its team. As a participant in the Co-op/Intern Professional Development Program, you will have the opportunity to cultivate professional skills and perform professional-level work in a dynamic and fast-paced environment.

The IT Network Engineering Intern will work closely with FirstEnergy's network teams and business units to deliver data networking, transport, and communications solutions for business and operational purposes. This includes:

  • Network Transport: Design, engineering, and implementation of reliable 24x7 mission-critical communications across more than 2,700 devices interconnected by 10,000 miles of company-owned fiber and 3,500 miles of wireless microwave backhaul.
  • Data LAN: Architecture, engineering, design, implementation, operation, maintenance, regulatory compliance, and ongoing reliability of Local Area Network (LAN) systems, including network routing & switching, wireless LAN, data center networks, and voice & video services.

The ideal candidate will have a strong understanding of IT infrastructure, including network routing & switching hardware and systems, and will be able to work independently, utilizing virtual technologies, and learn quickly. The successful candidate will also have strong ownership of assignments, be organized, and work well with constant priority changes.

Responsibilities

  • Providing daily support for the Data Network team that supports the many technology platforms delivering data, voice, video, and computing services to FE employees, contractors, and business partners.
  • Ensuring high levels of reliability and availability of these systems.
  • Managing the expectations of FE business units.
  • Responsible along with others for disaster recovery of these systems.
  • Understanding and following all applicable policies & procedures to effectively manage risk to FE's Data Network environments.
  • Engineering, implementation, and continued support of new systems and services for MPLS, DWDM, and microwave systems.
  • Delivering successful project execution, including schedule and budget for assigned initiatives.
  • Effective collaboration with FirstEnergy's Fiber Team, field technicians, vendors, and support contractors.
  • Delivery of high-performance and high-availability communications in a 24x7 enterprise to achieve service performance expectations with appropriate redundancies for diverse communications.
  • Confirming that all procedures are followed properly (e.g., change management, testing, documentation, etc.).

Requirements

  • Currently enrolled, full-time, in a bachelor's degree program at an accredited university/college focusing on Computer Science, Computer Engineering, Telecommunications, Information Sciences & Technology, or other technology-related disciplines.
  • Class Standing – Rising Junior or Rising Sophomore.
  • Maintain a minimum cumulative GPA of 2.5.
  • Must have the ability to work without sponsorship (now or in the future).

Preferred Skills/Experience

  • Hands-on experience with IT infrastructure, including network routing & switching hardware and systems.
  • Network design, engineering, and drawing management tools.
  • Transport technologies such as MPLS, DWDM, microwave.
  • TCP/IP, DNS, DHCP, Internet, firewalls, security, and Internet tools.
  • Environmental support systems for the technology platforms (e.g., HVAC, AC/DC power systems, batteries, generators, etc.).
  • Project management concepts and tools.
  • Familiarity with fiber (single-mode, multi-mode, ADSS, OPGW).