Perishable Department Associate
1 week ago
Food Lion is seeking a highly skilled and detail-oriented Perishable Department Associate to join our team. As a key member of our retail operations team, you will be responsible for providing exceptional customer service, maintaining high standards of product quality, and ensuring a positive shopping experience for our customers.
Key Responsibilities
- Provide fast, friendly, and accurate customer service to create a positive shopping experience
- Maintain an atmosphere of enthusiastic customer awareness and courteous behavior towards other associates
- Understand and use company tools such as ACIS and CAO to maximize sales and minimize shrink
- Receive deliveries, code, rotate, and store products in a timely and efficient manner
- Ensure that ordering, receiving, preparation, conditioning, and displaying of merchandise is done in accordance with policies and guidelines
- Maintain proper product levels in all areas within the Perishable Department, including meat, lunchmeat, frozen, dairy, and ice cream
- Process beef and grinds as directed from the planned production tool and as requested or needed
- Wrap, label, weigh, and stock meat case as requested or needed
- Assemble, disassemble, and clean the grinder as requested or needed
- Properly clean and sanitize the department
- Maintain a complete understanding of and adherence to company guidelines, policies, and standard practice
- Understand and follow Food Safety and Workplace Safety guidelines and procedures
- Observe and correct all unsafe conditions that could cause associate or customer accidents
- Report all associate and customer accidents in accordance with established Food Lion procedures to the Manager on Duty
- Ensure compliance with local, state, and federal regulations
- Wear the Food Lion uniform with apron, complete with name badge, when on duty, and maintain a neat and clean appearance while adhering to the Food Lion dress code
- Successfully complete Computer Based Training (CBT), Training Packet, and Training Aid courses
- Perform all other duties as assigned
Requirements
- High school graduate or equivalent preferred
- Excellent interpersonal, organizational, communication, and customer service skills
- Ability and willingness to learn multiple tasks and technical requirements of the job
- Ability to use technical information to solve problems
- Must meet minimum age requirements to perform specific job functions
- Must be able to meet the physical requirements of the position, with or without reasonable accommodations
Physical Requirements
- Ability to use computers and other communication systems required to perform job functions
- Perform repetitive hand and arm motions
- Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion
- Pull or push up to 75 lbs. on occasion
- Stand 100% of the time, frequently walking short distances
- Be able to handle a variety of substances associated with cleaning and packaging materials
- Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level
- Meet established volume activity standards for the position
- Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time
Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth, and related conditions), national origin, age, disability, sexual orientation, veteran status, gender identity, or gender expression, or any other characteristic protected by law.
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