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Server Representative

2 months ago

Richmond, Texas, United States Pablo's Mexican Kitchen Full time
Pablo's Mexican Kitchen Server Job Description

We are seeking a skilled Server to join our team at Pablo's Mexican Kitchen. As a Server, you will be responsible for providing exceptional customer service and ensuring a memorable dining experience for our guests.

Main Responsibilities:
  • Food and Beverage Service: Take orders, deliver food and beverages, and clear tables in a timely and efficient manner.
  • Menu Recommendations: Provide menu recommendations and additional information to guests, ensuring they have a complete understanding of our offerings.
  • Upselling and Cross-Selling: Upsell additional products and services when appropriate, enhancing the guest's dining experience.
  • Order Management: Take orders using software, order slips, or by memorization, and communicate order details to the kitchen staff.
  • Food and Beverage Delivery: Deliver food and beverages in a timely fashion, ensuring guests receive their orders promptly.
  • Payment and Settlement: Deliver checks and collect bill payments, handling cash and credit card transactions responsibly.
  • Table Maintenance: Clean and maintain the appearance of tables and tableware, ensuring a clean and inviting dining environment.
Requirements:
  • Experience: Must have prior experience as a Server in a fast-paced restaurant environment.
  • Teamwork and Communication: Must demonstrate excellent teamwork and communication skills, working effectively with kitchen staff and other servers.
  • Financial Management: Must be able to handle money transactions responsibly and accurately.
  • Multitasking and Adaptability: Must be able to multitask and adapt to changing situations, prioritizing tasks and managing time effectively.
  • Flexibility: Must be flexible and willing to work a variety of shifts, including evenings, weekends, and holidays.
  • Education and Certifications: Must have a high school diploma or equivalent and hold a valid Texas Food Handler's Certificate and TABC Certificate.