Hospice Operations Manager Position

3 weeks ago


Raleigh, North Carolina, United States Loving Touch Hospice And Palliative DBA Verdes Praderas Full time
Job Overview: As a Hospice Operations Manager at Loving Touch Hospice And Palliative DBA Verdes Praderas, you will play a vital role in ensuring the smooth operation of our hospice care organization. Your responsibilities will include managing administrative tasks, maintaining patient records, coordinating between departments, and ensuring compliance with healthcare regulations. You will work closely with our clinical team to provide high-quality care to patients and their families.

Responsibilities:
  1. Administrative Tasks: Manage and oversee daily office operations, including answering phones, scheduling, and directing patient inquiries.
  2. Patient Records: Maintain and update patient records, ensuring accuracy and confidentiality in compliance with HIPAA and other relevant laws.
  3. Department Coordination: Coordinate communication between the office, medical staff, families, and patients.
  4. Financial Management: Assist with billing and coding tasks related to patient care, ensuring accuracy for insurance claims.
  5. Compliance and Reporting: Ensure the office complies with healthcare regulations, including state and federal laws regarding hospice care.
  6. Patient Support: Serve as a liaison between families and clinical staff, answering general questions and addressing concerns.
  7. Office Management: Maintain office policies, procedures, and documentation.

Requirements:
  • Bachelor's degree in healthcare administration, business, or a related field.
  • Minimum 3-5 years of office management or administrative experience, preferably in a healthcare or hospice setting.
  • Strong knowledge of medical terminology, billing, and coding practices in hospice or healthcare.
  • Excellent organizational, communication, and interpersonal skills.

Salary: $65,000 - $85,000 per year, depending on experience.

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