Logistics Coordinator
4 weeks ago
Job Summary:
As a Logistics Coordinator, you will be responsible for effectively and efficiently handling computer equipment in the IT Fulfillment Center. Your duties will include recording, monitoring, and distributing all incoming and outgoing inventory and IT equipment. You will receive and record all incoming IT equipment and materials from multiple couriers and distribute accordingly. You will pack, prepare shipping information, and prioritize IT equipment for shipment by multiple couriers to multiple locations. You will also pack, process, and verify documentation for the return of IT equipment to vendors, including leased equipment. You will communicate as needed to vendors, business, and courier for proper processing.
Key Responsibilities:
- Pack, prepare, and prioritize IT equipment for on-time shipment of orders and communicate issues to vendors, sender, and management.
- Perform receiving, material handling, warehousing, and distribution operation activities within the Fulfillment Center.
- Audit information and quantities on all documentation against shipment or receipt, including computer hardware and peripherals, and indicate any discrepancies.
- Handle issuing and tracking RMAs, salvage, and end-of-lease processing of computer equipment.
- Perform all warranty replacements in regards to laptop bags, printers, docking stations, monitors, and Plantronics headsets.
- Utilize vendor websites to place warranty requests and track/monitor replacement products to place back into stock and update stock counts.
- Ticketing: Utilize the Services Now request system to fulfill tickets based on fulfillment/hot swap requests. This involves reaching out to the customer to confirm shipping address and asking any additional questions when needed.
- Manage and maintain all computer and peripheral inventory within the warehouse. This includes monthly site scans to validate proper stock audits and ordering additional inventory to meet demand.
- Test all returned monitors and docking stations, MiFi devices, and peripheral cables to add to deployable inventory once functionality is validated.
Requirements:
- High school diploma or equivalent required.
- Able to use Material Handling Equipment (pallet jack, shrink wrapping machine, scanner).
- Good communication and written skills.
- Basic computer skills and basic Microsoft Word and Excel skills.
Work Environment:
This position is located in Woodland Hills, CA, and requires the ability to lift 50 lbs.
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