Tech Operations Specialist

6 days ago


Chicago, Illinois, United States PEAK6 Investments Full time
Job Summary

We are seeking a skilled Tech Operations Specialist to join our team at PEAK6 Investments. As a key member of our Shared Technology department, you will be responsible for managing and administering our Oracle NetSuite system, ensuring optimal performance, system configuration, and security.

The ideal candidate will have a minimum of 3 years of experience as an Oracle NetSuite Administrator, with a strong knowledge of technical modules such as Scripting, Workflows, and Integrations. You will also have experience implementing systems integrations, including working with the API, and proficiency in data analytics and reporting tools.

This is a hybrid role, which means you will spend an average of 3 days per week in our Chicago office, with 2 flexible work-from-home days per week. In this role, you will serve as the primary point of contact for NetSuite users, providing support, training, and guidance to ensure efficient and effective use of the system. You will also collaborate with various departments to understand business processes and translate them into system requirements.

Responsibilities
  • Manage and administer the Oracle NetSuite system, ensuring optimal performance, system configuration, and security.
  • Serve as the primary point of contact for NetSuite users, providing support, training, and guidance to ensure efficient and effective use of the system.
  • Continuously optimize the NetSuite system to improve efficiency, performance, and user experience.
  • Conduct regular system audits and maintain proper system access for users.
  • Customize and maintain NetSuite fields, forms, records, and reports to meet business requirements.
  • Develop, test, and deploy customizations, custom objects, third-party applications, and new NetSuite features based on evolving business needs.
  • Facilitate and maintain integrations of other business systems and applications with NetSuite, ensuring seamless data flow and integrity.
  • Lead the implementation of new modules and enhancements, including documentation and end-user training.
  • Manage NetSuite updates, ensuring compatibility with existing customizations and workflows.
  • Provide ongoing recommendations and insights for process improvements and enhancements.


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