Senior Sales Professional

3 days ago

Bellevue, Washington, United States Fabletics Full time

At Fabletics, we are seeking a highly motivated and customer-focused Sales Lead to join our team.

As a Sales Lead, you will play a key role in providing a best-in-class retail store customer experience and support in sales and operations. You will be responsible for working closely with the Store Manager, store supervisors, and a team of highly personable associates to help our customers live their passion.

Responsibilities include:

  • Embodying our culture and values and providing knowledge to our customers on how to live their passion.
  • Actively engaging our customers in new and meaningful ways by providing knowledge on the fabrics, features, fit, and function of our product.
  • Driving customer engagement inside and outside of the store environment, ranging from store events & promotions to community projects.
  • Providing training and immediate feedback around our Customer Experience Playbook & other performance expectations.
  • Working in coordination with the Store Manager to inspire associates to meet/exceed individual & team performance goals.
  • Communicating inventory and training needs to the Store Manager to increase overall customer experience.
  • Maintaining store-merchandising guidelines that make the store easy to shop and add value to the customer's purchase journey.
  • Actively participating to provide and nourish feedback to the Store Manager to continuously improve the business.
  • Striving for excellence, meeting and exceeding store objectives as it relates to performance, productivity, efficiency, and quality standards.
  • Serving as a resource for general product knowledge to all customers and team members.
  • Maintaining personal sales and achieving sales goals.
  • Maintaining all safety and security standards and identifying potential issues.

Requirements include:

  • 1-year minimum of work experience within a retail environment. Prior retail management experience is a plus.
  • Knowledge and familiarity of active lifestyle choices such as yoga, cycling/Spin, Pilates, weight training, running, nutrition, and other healthy activities.
  • Ability to socially interact with customers, employees, and business partners inside and outside of the store environment.
  • Ability to work with large teams.
  • Great interpersonal skills, a positive attitude, and the ability to thrive in a fast-paced environment.
  • High degree of comfort dealing with ambiguity, including the ability to take initiative when an opportunity presents itself.
  • Familiarity with retail inventory and POS systems.
  • Self-motivated, a good communicator with an innate ability to bring the best out in others.
  • Ability to multi-task, set priorities, and work well under pressure.
  • Flexibility in work hours, open to work evenings, weekends, and national holidays.
  • This position involves constant moving, talking, hearing, reaching, grabbing, and standing for at least two consecutive hours.

What's in it for you?

  • The role has a salary between $22.00 hourly depending on experience.
  • 70% employee discount on Fabletics Brands.
  • Free outfits each month.
  • Paid Sick Time.
  • 401k match.
  • Annual Bonus Plan.
  • Paid Time Off.
  • And More.

About TechStyleOS

TechStyleOS is the globally integrated Operations and Services provider behind some of the fastest-growing online fashion brands in history, including Fabletics, Savage X Fenty, JustFab, ShoeDazzle, and FabKids. With capabilities spanning technology, data science, supply chain management, fulfillment, customer service, and more, we help brands launch, scale, and grow across product categories and geographically. From predictive analytics to data-driven marketing and attribution, our unique approach is powered by our proprietary, end-to-end tech platform that enables the brands we serve to deliver a level of personalization, value, and satisfaction that are unrivaled in the fashion industry.

Fabletics, Inc. is an equal opportunity employer. We recruit, employ, compensate, develop, and promote regardless of race, national origin, religion, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, and other protected status as required by applicable law. At Fabletics, Inc., we champion a vibrant workplace culture that thrives on diversity and do not tolerate discrimination or harassment. We are one team from many backgrounds, innovating through diversity of individuals, who are driven by passion for creating an inclusive space for all. Fabletics, Inc. will continue to champion a workplace culture that prizes diversity and inclusivity.

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