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Collections Risk Policy Analyst

2 months ago

Wilmington, Delaware, United States Citigroup Inc Full time
About the Role

Citigroup Inc. is seeking a seasoned professional to join our Collections Risk Policy Team as a Risk Policy Senior Analyst. This role is part of the Citi Retail Services Risk Management team, which aims to help customers bring their accounts current or fairly resolve their debt.

The Collections Risk Policy Team owns Policy and Strategy, and partners closely with the Operations and Technology teams on implementation and execution. As a Risk Policy Senior Analyst, you will support Collections Strategy and Analytics across all of the Retail Services Cards portfolios.

Key Responsibilities
  • Help manage the US Cards Collections policy, ensuring compliance to Citi Global Risk policies and Legal Regulations
  • Develop and analyze customer risk strategies and segmentation schemes, profiling of segments as well as reporting and tracking (MIS) of performance
  • Represent risk management through the development life cycle of a new strategy or policy
  • Build robust inventory of internal and external data sources to enhance policy development and advanced analytical capabilities in the Collections space
  • Make significant contributions in the development of analytical tools used in the assessment of collections risk and policy
Requirements
  • 5-8 years experience in Statistics/Analytics/Decision Management
  • Maintain effective negotiation skills, a proactive and 'no surprises' approach in communicating Risk issues, strength in sustaining autonomous views
  • Management Capability
  • Able to make decisions on matters pertaining to aspects of risk, especially on credit risk
  • Able to identify and influence key decision makers across various levels and functions within the organization
  • Able to work in a rapidly changing external environment and support business in a highly competitive and challenging market
Preferred Qualifications
  • Experience in Statistics/Analytics/Decision Management
  • Able to make decisions in high risk scenarios, appropriately assessing a situation based on available data, experience, intuition, and judgment
  • Able to work across levels in risk management and also with other operations and business teams
Education

Bachelors degree in a quantitative discipline: Mathematics, Economics, Operations Research, Statistics

Masters degree in a quantitative discipline preferred

Skills
  • Strong analytical skills in conducting sophisticated analysis using customer performance data, bureau data, and marketing data to solve business problems
  • Excellent programming skills in advanced SAS and SQL
  • Experience in advanced analytics utilizing Python / R in a Big Data environment preferred
  • Highly proficient in Excel/pivot tables and PowerPoint