Guest Services Assistant
3 days ago
We are currently seeking a Guest Services Assistant to join our team at Hampton Inn & Suites Oxford Anniston.
The estimated salary for this role is $13.00 - $16.00 per hour, depending on experience and location.
**Company Overview:**
We provide the best in hospitality - to our employees and our guests. We offer seasonal work and full-time careers; flexible schedules and steady employment; extra cash or career growth.
**Job Description:**
This is an exciting opportunity to work in a fast-paced environment where no two days are ever the same. As a Guest Services Assistant, you will be responsible for ensuring the highest level of guest satisfaction and providing exceptional customer service.
**Responsibilities:**
- Cleans showers, toilets, and sinks
- Replenishes toiletries, soap, lotion, paper products
- Clean guest laundry washer/dryer, table, mop floor as needed
- Deliver items to guest rooms as needed such as towels, extra pillows, supplies
- Report and deliver lost & found items to the appropriate office/department
- Work in a team environment and assist and support all members of the team to ensure a great hotel stay experience for the guests
**Qualifications:**
- Highly organized
- Must be able to work the majority of the shift in a standing position, constantly moving, and able to lift 20 pounds
- Strong Guest Service Skills
- Must have attention to detail and be customer service oriented
- Ability to communicate satisfactorily with guests, management, and co-workers
**Benefits:**
- Medical, Dental, and Vision insurance options
- Paid time off and 401(k) for full-time employees
- All employees get discounts on hotels across the country Get franchise rates at all hotels within the brand plus discounts on other hotels managed by ZMC Hotels
- Regular opportunities for bonuses
- $250 referral bonus for you and a referred associate
- DailyPay: access to your already earned wages before payday
- Upward mobility and opportunities for growth within the company
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