Guest Services Assistant

3 days ago


Oxford, Alabama, United States Hampton Inn & Suites Oxford Anniston Full time

We are currently seeking a Guest Services Assistant to join our team at Hampton Inn & Suites Oxford Anniston.

The estimated salary for this role is $13.00 - $16.00 per hour, depending on experience and location.

**Company Overview:**

We provide the best in hospitality - to our employees and our guests. We offer seasonal work and full-time careers; flexible schedules and steady employment; extra cash or career growth.

**Job Description:**

This is an exciting opportunity to work in a fast-paced environment where no two days are ever the same. As a Guest Services Assistant, you will be responsible for ensuring the highest level of guest satisfaction and providing exceptional customer service.

**Responsibilities:**

  • Cleans showers, toilets, and sinks
  • Replenishes toiletries, soap, lotion, paper products
  • Clean guest laundry washer/dryer, table, mop floor as needed
  • Deliver items to guest rooms as needed such as towels, extra pillows, supplies
  • Report and deliver lost & found items to the appropriate office/department
  • Work in a team environment and assist and support all members of the team to ensure a great hotel stay experience for the guests

**Qualifications:**

  • Highly organized
  • Must be able to work the majority of the shift in a standing position, constantly moving, and able to lift 20 pounds
  • Strong Guest Service Skills
  • Must have attention to detail and be customer service oriented
  • Ability to communicate satisfactorily with guests, management, and co-workers

**Benefits:**

  • Medical, Dental, and Vision insurance options
  • Paid time off and 401(k) for full-time employees
  • All employees get discounts on hotels across the country Get franchise rates at all hotels within the brand plus discounts on other hotels managed by ZMC Hotels
  • Regular opportunities for bonuses
  • $250 referral bonus for you and a referred associate
  • DailyPay: access to your already earned wages before payday
  • Upward mobility and opportunities for growth within the company


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