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Operations Director

3 weeks ago

Addison, Illinois, United States A-Perfect Climate Incorporated Full time

About Us

A-Perfect Climate Incorporated has been a leading provider of high-quality HVAC services in the Chicagoland area for over 37 years. As a family-owned and operated company, we value professionals who view this opportunity as more than just a job, but as a long-term career. At A-Perfect Climate Incorporated, we believe in creating a supportive and engaging work environment where every team member feels valued.

We prioritize customer satisfaction and utilize industry-leading technologies to deliver top-notch service. Our ideal candidate is a strategic thinker, skilled communicator, and passionate leader who thrives in a fast-paced, customer-focused environment.

Responsibilities:

  • Oversee day-to-day operations, ensuring the smooth functioning of all departments, including sales, service, and administration.
  • Develop and implement strategies to achieve company goals, including revenue growth, customer satisfaction, and operational efficiency.
  • Lead, mentor, and inspire a team of employees, fostering a culture of collaboration, accountability, and excellence.
  • Manage budgets, forecasts, and financial performance, ensuring profitability and cost control.
  • Analyze operational data to identify trends and opportunities for improvement.
  • Develop and maintain strong relationships with customers, vendors, and partners.
  • Ensure compliance with company policies, industry regulations, and safety standards.
  • Champion customer service excellence, resolving escalated issues and ensuring a positive customer experience.

Qualifications:

  • Proven experience in a management or leadership role, preferably within the HVAC or service industry.
  • Strong business acumen with the ability to manage budgets, financial performance, and key operational metrics.
  • Excellent leadership and interpersonal skills, with a track record of building and motivating teams.
  • Exceptional communication and problem-solving skills.
  • Ability to analyze data, develop strategies, and drive results.
  • Familiarity with HVAC systems and services is required.

Estimated Salary:$120,000 - $150,000 per year, depending on experience.

Benefits:

  • Competitive salary and performance-based bonuses.
  • Comprehensive medical, dental, and vision insurance options.
  • 401(k) plan (Profit Sharing).
  • Paid time off, including holidays and vacation.
  • Professional development opportunities.