Cycling Experience Coordinator

4 days ago


New York, New York, United States SoulCycle Full time
Job Summary: SoulCycle is seeking a Cycling Experience Coordinator to join our team in NoHo. As a Cycling Experience Coordinator, you'll play a critical role in delivering an exceptional cycling experience for our members. Your primary responsibilities will include:

Providing exceptional customer service and support to our members
Assisting with daily studio tasks and projects, including cleaning and prepping the studio
Maintaining a positive attitude and taking initiative to improve the overall member experience
Supporting our instructors during class check-in and ensuring a seamless experience for our members
Collaborating with our team to maintain a cohesive and efficient work environment
Ensuring the highest level of customer satisfaction through excellent communication and problem-solving skills

**Requirements:**
  • Customer service experience
  • Ability to multitask and prioritize in a fast-paced environment
  • Excellent communication and teamwork skills
  • Positive, can-do attitude
  • Friendly and professional phone and email etiquette
  • Superior organizational skills


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