Clinical Systems Analyst
1 week ago
About the Role
As a Clinical Systems Analyst - Revenue Cycle Implementation Specialist at NYC Health + Hospitals, you will play a vital role in empowering every New Yorker to live the healthiest life possible.
We are seeking a skilled and experienced professional to join our team and contribute to the on-going assessment, design, development, and implementation of corporate-wide clinical/revenue cycle systems.
Key Responsibilities
- Analyze and document business requirements and processes; communicate requirements to technical personnel through the construction of basic conceptual data, process models, and flowcharts, and technical specifications.
- Develop status reports for submission to leadership.
- Provide technical and analytic expertise for the development of the Revenue Cycle System.
- Responsible for the daily monitoring and issue resolution of any system-related issues reported by end users; will require daily usage of the ESD Service Now application; mentor lower-level analysts in completing incidents and optimization requests. Take the lead on optimization projects and complex incidents.
- Interview end-users, stakeholders, and project sponsors in order to assess business needs; create business, functional, and technical requirements documents based on captured data and in accordance with departmental protocol/standards.
- Define external interfaces, constraints, quality issues, and other non-functional requirements.
- Ensure that all quality standards comply with internal policies and industry standards.
- Document changes to baseline requirements through standard change control process.
- Develop software test plans, technical requirements, release notes, user, and training guidelines, and other materials.
- Coordinate and support unit acceptance testing and subsequent deployments in coordination with other team leaders.
- Perform end-user and application support functions including problem-solving and resolution of application function defects.
- Lead in special projects as required.
- Implement opportunities for process improvements and provide analysis and propose change and communicate strategies.
- Due to the responsibilities of your position, you may be required to work beyond your regularly scheduled hours;
- Due to the responsibilities of your position, you will be required to travel to H+H facilities when required for meetings and work-related issues.
- Create statistical reporting based on end-user needs within the Epic module assigned.
- Ability to complete demonstrations, develop effective presentations, deliver in a professional manner, and mentor lower-level analysts for success.
- Epic certification/proficiency must be maintained and up to date including CEEs and NVT trainings to retain employment.
Requirements and Qualifications
We are looking for candidates with at least 2 years of experience with Epic EMR and a minimum of 3 full life-cycle implementations or major system upgrades.
Certification in Epic Grand Central and Prelude is required, with proficiency in assigned modules.
The ideal candidate should have a strong background in healthcare and revenue cycle, with excellent analytical, communication, and problem-solving skills.
Estimated Salary Range
$85,000 - $110,000 per year, depending on experience.
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