Account Service Coordinator

1 week ago


Decatur, Illinois, United States Consociate Health Full time

About Us

At Consociate Health, we're dedicated to making healthcare more accessible and affordable for our clients through innovative solutions and expert consultation.

We prioritize our Mission, Vision, Values – Compassion, Humility, and Impact – to foster a culture of empathy, respect, and continuous learning.

Job Description

This role serves as an internal administrative support to the Account Management Division, working closely with the Director of Client Relations and other teams to address customer inquiries, resolve issues, and implement process improvements.

Main Responsibilities

  • Respond to customer inquiries in a timely and professional manner, ensuring prompt resolution and satisfaction.
  • Analyze trends and issues to identify areas for improvement, proposing solutions and implementing changes.
  • Support the Account Executive with reporting, project management, and open enrollment activities.
  • Maintain accurate records, manage multiple priorities, and adapt to changing business needs.

Salary and Benefits

  • A salary range of $65,000 - $80,000 per annum, depending on qualifications and experience.
  • A comprehensive benefits package, including medical, dental, and vision coverage.
  • Opportunities for professional growth and development in a supportive work environment.

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