Service Coordinator Specialist

3 weeks ago


Decatur, Illinois, United States Ace Industries, Inc. Full time
Job Overview

Ace Industries, Inc. is seeking a Service Coordinator to join our team in managing personnel and administrative aspects of our branches overhead crane service work.

The successful candidate will have excellent communication skills, be able to work under pressure and deadlines, and possess strong analytical and problem-solving abilities.

We offer a competitive salary range of $25-$35 per hour and a dynamic work environment with opportunities for growth and development.

Key Responsibilities
  • Collaborate with Ace technicians and other team members on customer work requests
  • Evaluate and make recommendations regarding required repairs or inspections
  • Maintains rapport with customers by examining work requests, identifying solutions, suggesting improved methods and techniques

We require the following skills and qualifications:

  • Ability to work independently
  • Excellent computer skills
  • Quality and results-driven
About Us

Ace Industries, Inc., founded in 1932, is one of the largest and most diversified overhead crane and hoist distribution, manufacturing, and service companies in the United States.


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