Customer Service Ambassador

6 days ago


Goodlettsville, Tennessee, United States XPO Logistics Full time

XPO Logistics - Estimated Salary: $45,000/year. As a Customer Service Representative at XPO Logistics, you will work in a fast-paced environment assisting customers and business partners via phone and email. Your responsibilities will include handling customer complaints in a professional manner, diagnosing and resolving problems or issues, monitoring the progress of delivery routes, scanning haul-away pods to verify stamps, and processing changes or cancellations to delivery orders.

Key Responsibilities:
  • Provide exceptional customer service via phone and email
  • Handle customer complaints in a calm and professional manner
  • Diagnose and resolve problems or issues in a timely manner
  • Monitor the progress of delivery routes to ensure efficient delivery
  • Scan haul-away pods to verify stamps and process changes or cancellations to delivery orders

XPO Logistics offers a competitive salary, opportunities for career growth and development, and a dynamic work environment.



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