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Customer Risk Management Specialist
2 months ago
United States of America
Hours:
40
Pay Details:
$86,840 - $139,360 USD
TD is dedicated to ensuring fair and equitable compensation opportunities for all employees. The salary range for this position considers various factors that influence compensation decisions. The actual base pay offered may differ based on the candidate's skills, experience, job-related knowledge, licensure, certifications, geographic location, and specific business needs. As TD prioritizes career development, it is uncommon for individuals to be hired at or near the top of the salary range for their role.
As a candidate, you are encouraged to engage in discussions regarding compensation and seek detailed information from your recruiter regarding this role.
Line of Business:
Financial Crime Risk Management
Job Overview:
The AML Financial Crime Risk Specialist position is responsible for the development and maintenance of TD's AML/ATF/Sanctions/ABAC programs. This includes establishing frameworks, methodologies, policies, standards, procedures, awareness initiatives, specialized training, monitoring, management reporting, and escalation of issues. This role conducts regular and event-driven evaluations of customers, including targeted assessments to gauge risks. Furthermore, this position assists management in executing initiatives related to risk assessment and internal/external examination support.
The primary focus of the Customer Risk Analysis team is to oversee the creation and continuous refinement of the Customer Risk Rating methodology, identifying, quantifying, and mitigating risks associated with customers throughout the bank. The team collaborates with cross-functional groups (Compliance, Technology, Business, Audit, Model Risk Management) to ensure the precise implementation of technology systems, design and execute metrics and ongoing monitoring, develop automated controls, communicate impact assessments and associated risks, and supervise independent validations of the program.
Depth & Scope:
- Highly experienced professional role requiring extensive knowledge and expertise in a complex field and awareness of broader related areas.
- Integrates knowledge of overarching strategies in developing solutions across multiple functions or operations.
- Interprets internal and external business challenges and industry environments, recommending actions and best practices to enhance products, processes, or services.
- Acts as a technical expert, integrating cross-functional understanding within their specialty.
- Leads cross-functional teams or projects with significant resource requirements, risks, and complexities.
- Independently manages comprehensive functional programs.
- Solves or guides others in resolving complex issues; collaborates with others to create new solutions.
- Utilizes advanced analytical thought to exercise judgment and identify solutions.
- Influences the achievement of sub-function or business line objectives within their area of accountability.
- Work is guided by policies and industry standards/methods.
- Communicates complex concepts; translates information into compelling business context and advice; influences and aligns increasingly senior stakeholders.
- Works autonomously as the lead and guides others within their area of expertise.
- Undergraduate Degree or equivalent professional experience.
- 7+ years of relevant experience.
- Leads the formulation of team procedures and governance processes, advising stakeholders and teams of changes and enhancements to enterprise AML programs and requirements.
- Collaborates with partners and related groups (such as Compliance, Legal, and Risk) to support the creation of documentation and reports required by external regulatory bodies and internal groups.
- Conducts research, evaluates AML risks and controls, and contributes to a specialized team of AML compliance professionals, engaging with key stakeholders.
- Provides governance oversight through management of policy and training exemption governance and reporting processes to senior executive teams and related AML sub-committees.
- Prepares summaries, presentations, briefing notes, and other necessary documentation to effectively report on the status of the AML program.
- Represents Financial Crime Risk Management as a specialist on internal or external committees and enterprise-wide regulatory change management initiatives as required.
- Delivers relevant subject matter expertise and AML advice to business partners.
- Interacts with control functions within the organization.
- Develops and delivers training programs for applicable employees across the organization.
- Conducts thorough research, analysis, and assessment of AML program activities at the functional level, using results to draw conclusions and make recommendations.
- Leads the development of processes, procedures, and guidance relevant to their specific function of expertise.
- Provides high-quality service and advice to key business partners and monitors the progress of initiatives and action plans.
- Safeguards the interests of the organization by identifying and managing risks, ensuring prompt resolution of escalated non-standard, high-risk issues.
- Delivers relevant subject matter expertise and AML advice to business partners.
- Leads new or revised product initiatives, advising businesses on AML compliance requirements and ensuring those requirements are properly documented for business projects.
- Participates in level projects as needed to facilitate and oversee changes to AML processes, systems, or practices.
- Coordinates with other AML partners and business compliance partners to ensure consistency in the application of AML programs and standards across the organization.
- Ensures relevant AML programs align with corporate philosophy and strategic direction.
- Monitors AML industry developments and maintains strong knowledge of evolving regulatory requirements, assessing potential impacts.
- Proactively identifies key business opportunities, researches and recommends enhancements, and develops strategies to achieve recommendations.
- Leads relationships with business lines and control functions to ensure alignment with enterprise and regulatory requirements.
- Contributes to cross-functional initiatives as an organizational or subject matter expert, helping to identify risks and provide guidance for complex situations.
- Complies with applicable internal and external audit and regulatory requirements, actively supporting during audits and regulatory reviews.
- Maintains a culture of risk management and control, supported by effective processes aligned with risk appetite.
- Participates in responding to periodic exams/audits by regulatory bodies and internal audit to assess BSA/AML compliance.
- Fully participates as a team member, fostering a positive work environment that promotes service to the business, quality, innovation, and teamwork, ensuring timely communication of issues.
- Provides thought leadership and industry knowledge in their area of expertise, participating in knowledge transfer within the team and business unit.
- Shares knowledge of the business, related tools, and techniques.
- Leads or participates in personal performance management and development activities, including cross-training within their team.
- Keeps others informed about the status and progress of projects and relevant information related to day-to-day activities.
- Contributes to the success of the team by assisting others in completing work activities, providing coaching and guidance as appropriate.
- Fosters a fair, positive, and equitable environment that supports a diverse workforce.
- Acts as a brand champion for the function and the organization, both internally and externally.
TD is among the world's leading global financial institutions and ranks as the fifth largest bank in North America by branches. Every day, we deliver exceptional customer experiences to millions of households and businesses across Canada, the United States, and globally. With over 95,000 colleagues, we bring our skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to be the better bank and our purpose to enrich the lives of our customers, communities, and colleagues.
TD is deeply committed to being a leader in customer experience, believing that all colleagues, regardless of their role, are customer-facing. As we grow our business and execute our strategy, we innovate to enhance customer experiences and build capabilities to shape the future of banking. Whether you have extensive banking experience or are just beginning your career in financial services, we can help you realize your potential. Through regular leadership and development conversations, mentorship, and training programs, we support you in achieving your goals. As an organization, we continue to grow - and so will you.
Our Total Rewards Package
Our Total Rewards package reflects our investment in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards, health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and recognition. Learn more about our offerings.
Additional Information:
We appreciate your interest in building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we are committed to providing the support our colleagues need to thrive both at work and at home.
Colleague Development
If you are interested in a specific career path or wish to develop certain skills, we are here to help you succeed. You will have regular career, development, and performance discussions with your manager, along with access to an online learning platform and various mentoring programs to help you unlock future opportunities. Whether you are passionate about assisting customers or aspire to coach and inspire your colleagues, there are numerous career paths within TD, and we are committed to helping you identify opportunities that align with your goals.
Training & Onboarding
We provide training and onboarding sessions to ensure you have everything you need to succeed in your new role.
Interview Process
We will reach out to candidates of interest to schedule interviews. We strive to communicate outcomes to all applicants via email or phone call.
Accommodation
If you are an applicant with a disability and require accommodations to complete the application process, please reach out to the appropriate workplace accommodations program.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.