Data Scientist AI/ML Lead

7 days ago


Bellevue, Washington, United States Chewy Full time
Transform Customer Service with Artificial Intelligence

Chewy, a leading e-commerce company specializing in pet products, is seeking an exceptional Data Scientist to lead its AI/ML efforts. As the chosen candidate, you will play a pivotal role in shaping the vision and implementation of our customer service technology team.

About the Role:

  • You will collaborate with top engineers at Chewy to define the architecture direction for all development projects.
  • Responsibilities include designing, developing, integrating, training, delivering, fine-tuning, and supporting large-scale AI/LLM models.
  • You will serve as the engineering lead, working closely with the team and partner teams to establish the technical roadmap.
  • Innovate through rapid prototyping and iterative development, driving business growth and customer satisfaction.
  • Cultivate a culture of knowledge sharing by coaching and mentoring engineers on the team.

Requirements:

  • A minimum of 10 years of experience in software development as a software engineer.
  • At least 3 years of expertise in building and designing ML application platforms at scale.
  • Strong background in back-end Java development, with at least 3 years of experience.
  • Proficiency in NLP, with at least 3 years of experience.
  • Experience with Generative AI, preferably with 1 year or more of hands-on experience.
  • Exceptional skills in Python programming.
  • Familiarity with cloud & orchestration technologies, including AWS Services, Terraform, Jenkins, and more.
  • Strong knowledge of professional software engineering practices throughout the full software development lifecycle.
  • Excellent communication and mentoring skills, with experience in educating peers.

Bonus Qualifications (if applicable):

  • Possession of a Master's or PhD in Machine Learning.
  • Background in e-commerce and/or customer service technology.
  • Experience deploying large-scale neural networks in production environments.

Compensation Package:

The estimated salary for this position is between $134,500.00 and $214,000.00 annually, influenced by factors such as relevant experience, education, and work location. In addition to the base salary, this role offers eligibility for 401k, new hire and annual equity grants, and various insurance options.

Chewy provides a comprehensive benefits package, including unlimited PTO subject to manager approval, six paid holidays per year, and potential eligibility for paid sick and family leave in compliance with applicable state and local regulations.



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