Electrical Account Manager Professional

3 days ago

Indianapolis, Indiana, United States InPwr Full time

Job Title: Electrical Account Manager

About InPwr

InPwr, Inc. is an award-winning electrical design-build firm headquartered in Indianapolis, IN, with offices in Denver, CO, Los Angeles, CA, and Naples, FL. Named a 2019, 2022, 2023, and 2024 Top Places to Work, we believe in building it better, focusing on complex opportunities, and taking the electrical design to the next level, with licenses in over forty states and projects across the nation.

Compensation and Benefits

We offer a highly competitive salary of $80,000 - $110,000 per year, depending on experience, plus benefits that include:

  • Medical, dental, vision, and life insurance 100% company paid for employees
  • Paid vacation & holidays
  • 401(k) company match
  • 30-day paid sabbatical every 5 years of employment
  • Stable employment with a growing company
Job Description

The Account Manager will be responsible for developing and maintaining strong relationships with clients to ensure ongoing satisfaction and repeat business. This includes:

  • Customer Relationship Management:
    • Develop and maintain strong relationships with clients to ensure ongoing satisfaction and repeat business.
    • Actively seek and incorporate client feedback to enhance the service experience.
    • Organize and facilitate meetings with clients to review annual maintenance budgets and discuss both current and anticipated electrical needs.
  • Sales and Business Development:
    • Identify and pursue new business opportunities to expand the client base.
    • Develop comprehensive estimates for each client opportunity by incorporating all necessary resources, including vendors, subcontractors, rentals, and more.
    • Prepare and present timely and detailed proposals to current and prospective clients.
    • Manage the sales cycle from initial contact through to final sale, including handling follow-ups and assisting with finalizing agreements.
  • Work Order Coordination:
    • Monitor project initiation closely and facilitate transitions from sales to project execution.
    • Review detailed scopes of work, project timelines, and resource plans.
    • Coordinate with internal operations team to ensure timely delivery of service and materials.
  • Documentation and Reporting:
    • Maintain accurate records of client interactions, sales, and project statuses.
    • Prepare and submit regular status reports and performance metrics to the NSM.
    • Assist with change order pricing and ensure all necessary documentation is complete.
  • Client Support:
    • Act as a liaison between clients and project team when needed, addressing any concerns or issues promptly.
    • Assist operations with any on-site problems or questions related to the work agreed upon.
    • Ensure timely completion of all deliverables and maintain high standards of execution by maintaining consistent communication with the operations team and client.
Requirements

To be successful in this role, you must have:

  • A high school diploma required, additional training or a degree in Business, Sales, or a related field preferred.
  • Knowledge of NEC required.
  • Electrical construction experience and Estimating experience required.
  • Minimum of 2 years experience in a sales or account management role, in the construction or service industry required.
  • Strong technical understanding relevant to our services and industry standards.
  • Proficient in Microsoft Office and 2 years Accubid experience or other estimating software required.
  • Communication, negotiation, and interpersonal skills.
  • Ability to manage multiple accounts and adapt to changing priorities.
  • Ability to conduct site visits to provide estimates, navigating a variety of conditions and environments.

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