IT Infrastructure and Systems Associate

1 month ago


Houston, Texas, United States Baylor College of Medicine Full time
Job Title: IT Infrastructure and Systems Associate

Baylor College of Medicine is seeking a skilled Linux Engineer to join our Infrastructure and Cloud Services team within the Office of Information Technology.

Job Summary

This role involves managing and supporting Linux environments across multiple data centers, providing technical assistance to colleagues and end users, and working with advanced technologies to expand expertise.

Key Responsibilities
  • Build and manage virtual servers deployed across multiple on-premises data centers and cloud environments.
  • Utilize knowledge to guide system enhancements and standardizations, ensuring up-to-date security and performance.
  • Troubleshoot, remediate, and perform root-cause analysis on systems ranging from servers, compute, storage, AWS, Azure, and other related technologies.
  • Manage virtual servers using VMware vSphere/vCenter and manage Cisco UCS hardware to ensure efficient operation.
  • Monitor server health using tools like SolarWinds and Elasticsearch, focusing on performance metrics and configuration issues.
  • Participate in after-hours on-call rotation to address urgent IT issues.
  • Develop and maintain standard operating procedures (SOPs) and knowledge base articles for efficient and consistent IT practices.
  • Operate effectively within an ITIL-based framework, handling incidents and changes and fulfilling requests efficiently.
  • Proactively seek out innovative solutions for IT challenges and make recommendations to update and improve legacy systems, infrastructure, and services.
Requirements
  • Red Hat Enterprise Linux (RHEL)
  • Ubuntu
  • Red Satellite
  • SaltStack
  • Core concepts for cloud hyperscalers, including Azure and AWS
  • Proficiency in common scripting languages
  • Vulnerability remediation using central patch management
Preferred Qualifications
  • Microsoft Windows Server management and related technologies, such as Active Directory, Group Policy management, and MCM/SCCM
  • SolarWinds
  • ServiceNow
  • Elasticsearch
  • Ansible
  • Knowledge of container platforms like Kubernetes and Docker
  • Experience in infrastructure automation, modern DevOps practices, and infrastructure as code

Baylor College of Medicine is an Equal Opportunity/Affirmative Action/Equal Access Employer.



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