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Customs Compliance Specialist

2 months ago


New York, New York, United States FedEx Logistics Full time

Position Overview: The Customs Trade Coordinator is responsible for managing the necessary documentation required by US Customs and Government Agencies for the importation of goods into the United States on behalf of various clients.

  • Deliver exceptional customer service to ensure client satisfaction.
  • Accurately classify goods for customs clearance utilizing various resources such as databases, standard operating procedures, tariff books, and online platforms.
  • Perform data entry and process a variety of import-related documents for submission to US Customs, including handling all Participating Government Agencies (PGAs).
  • Maintain and update all shipment documentation to comply with record-keeping regulations.
  • Ensure adherence to all international import and export regulations.
  • Collaborate effectively with internal teams, departments, and external partners to provide a high level of service.
  • Manage agency brokerage shipments efficiently.
  • Possibly handle remote filings as required.
  • Ensure compliance with all governmental and organizational policies.

Qualifications: A high school diploma or GED is required. While no specific industry experience is necessary, a minimum of 6 months of work experience is preferred. Proficiency in data entry and keyboard skills is essential. Candidates should be familiar with MS Office, Outlook, and standard office equipment (phone, fax, photocopier, printer, scanner). Strong verbal and written communication skills, along with excellent organizational and interpersonal abilities, are crucial. The role requires problem-solving skills and the capacity to manage a high volume of work while meeting tight deadlines. Candidates should be able to work independently with minimal supervision.

Familiarity with multiple systems and reference materials is beneficial. The role involves interaction with customers, carriers, brokers, government agencies, and internal staff across various levels.

Work Schedule: Monday to Friday, 8:00 AM - 5:00 PM

Compensation: $16.00 per hour

Remote Work: Candidates must reside within 50 miles of the specified location.

Preferred Skills: Experience as an Entry Writer is advantageous.

FedEx Logistics is committed to providing comprehensive freight forwarding, import, and export services, enabling businesses to navigate the complexities of global shipping. Our services include international ocean and air freight forwarding, surface transportation, customs brokerage, trade advisory services, and advanced e-commerce solutions. We value diversity and are an equal opportunity employer, ensuring that all qualified applicants receive consideration for employment without regard to any protected status.