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Customer Experience Associate

3 weeks ago

Wellington, Utah, United States Tailored Brands Inc Full time
Job Overview

The Customer Experience Associate plays a vital role in delivering exceptional customer service within multiple businesses, including retail, rental, custom, and omnichannel. To excel in this position, you must be customer-ready and focused on delivering a world-class experience every day.

Key Responsibilities
  • Demonstrate benchmark selling techniques for retail sales, custom clothing sales, and special occasion rentals as trained by management.
  • Encourage and participate in team selling to drive sales and achieve store goals.
  • Build strong relationships with customers from greeting to post-sale contact.
  • Participate in monitoring and positively impact the achievement of store sales volume and metrics goals.
Requirements
  • Ability to stand and walk for the majority of work shift, frequently bend, squat, and twist, lift up to 50 lbs., climb a ladder to reach merchandise and supplies, and see and distinguish between fabric patterns and colors.
  • Volunteer opportunities to work across multiple store or site locations and brands.
Salary Information

The estimated annual salary for this position is $40,000 - $60,000 based on industry standards and location.

Benefits

Tailored Brands Inc offers a comprehensive benefits package, including health insurance, retirement plans, and paid time off.