Integration Support Specialist
4 weeks ago
Hybrid Work Model: Monday to Thursday - in office, Friday - work from home
40 Hour Working Week Are you passionate about solving problems and getting to the root cause of the issue? Do you have excellent customer service skills and enjoy supporting others? As a Integration Support Analyst, you'll build strong relationships with suppliers and tech partners, ensuring seamless data flow across Wayfair's supply chain. From setting up integrations and troubleshooting connections to training suppliers on our tools, you'll be the go-to expert for resolving complex issues and driving continuous improvement. Why You'll Love Working With Us:
- Collaborative Environment: A place where your contributions are valued, and your ideas can make a real impact.
- Hybrid Working: Enjoy the flexibility of working both in the office and up to one day from home, allowing you to maintain a healthy work-life balance.
- Attractive Benefits: We offer competitive salaries, health insurance, wellness programs, commuter benefits (BVG), employee discounts and more.
- Facilitate integration setup for new and existing suppliers.
- Support suppliers by providing training and resolving day-to-day integration problems.
- Troubleshoot and monitor data connections, ensuring smooth information flow.
- Analyse data and find lasting solutions to complex integration issues.
- Test and propose new ideas to improve efficiency and supplier experiences.
- Experience in successfully operating within supplier management, account management, technical support or a similar role.
- Strong communication and relationship management skills.
- Excellent problem-solving abilities, with the capability to investigate and identify the root cause of problems and clearly communicate solutions to relevant parties.
- Attention to detail and the ability to manage multiple tasks in a dynamic, fast-paced environment.
- Analytical thinking and the ability to implement creative solutions.
- Experience in Google or Microsoft Suite (although any knowledge of GBQ would be a plus ultimately an aptitude to learn new applications and systems is a must)
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Integration Support Specialist
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Berlin, New Hampshire, United States Wayfair Full timeHybrid Work Model:Monday to Thursday - in office, Friday - work from homeAs a Integration Support Analyst, you will be responsible for building strong relationships with suppliers and tech partners, ensuring seamless data flow across Wayfair's supply chain.You will troubleshoot and monitor data connections, ensuring smooth information flow, and analyze data...
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