Guest Services Specialist

3 days ago


Barboursville, West Virginia, United States Dave & Buster Full time
Job Title: Guest Services Specialist

Dave & Buster's is seeking a skilled and experienced Guest Services Specialist to join our team. As a key member of our front-of-house team, you will be responsible for ensuring that every guest has a memorable and enjoyable experience.

About the Role:

  • You will be responsible for delivering exceptional customer service, responding to guest inquiries, and resolving any issues that may arise.
  • Act as a host and greeter, welcoming guests and directing them to their destination.
  • Maintain a clean and organized workspace, adhering to health and safety standards.
  • Assist with game rentals, merchandise sales, and other tasks as needed.

Requirements:

  • We are looking for a highly motivated and enthusiastic individual who is passionate about delivering exceptional customer service.
  • Excellent communication and interpersonal skills are essential, as you will be interacting with guests, colleagues, and management on a daily basis.
  • Able to work in a fast-paced environment with a high level of energy and enthusiasm.
  • Ability to multitask and prioritize tasks effectively.
  • Friendly and approachable demeanor, with a strong sense of empathy and understanding.

Benefits:

  • A competitive salary range of $8.75 - $12.75 per hour.
  • The opportunity to work in a dynamic and supportive team environment.
  • A comprehensive training program to help you develop your skills and knowledge.
  • A discount on food and beverages during working hours.

Salary Range: $8.75 - $12.75 per hour.



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