Cultural Diversity Ambassador

1 month ago

Middletown, United States MosesWeitzman Health System Full time
About the Role

We are seeking a highly motivated and dedicated individual to join our team as a Cultural Diversity Champion. This is an AmeriCorps Member role that supports the Justice, Equity, Diversity, and Inclusion (JEDI) Department, serving in Middletown, but supporting activities at all CHC sites.

Key Responsibilities
  • Conduct monthly patient health education workshops, monitor the completion of pre-post surveys by workshop participants, and complete data entry for workshops and surveys.
  • Track and document all completed patient engagement activities in patient's electronic health record.
  • Create internal and external training curriculum for organization processes, operations, and communications to facilitate the use of appropriate language for patients and staff.
  • Work with CKP team and other CHCI departments to enhance communication that is inclusive and equitable.
  • Plan, coordinate, and implement events and activities that routinely recognize and celebrate the achievements and contributions of all populations.
  • Establish consumer panel for feedback about issues around diversity, inclusion, and equity at CHCI and coordinate quarterly meetings.
  • Establish and coordinate Consumer Advisory Board quarterly.
  • Develop needs assessments and identify target populations that have gaps in Covid or post Covid services – homeless, undocumented, etc.
  • Conduct surveys with staff and patients to assess factors such as culture and climate that are impacting various aspects of service and care to include staff effectiveness and patient experience.
  • Work with JEDI Director to identify populations that require outreach that might be specific, individualized, or require additional training and design strategic plan to address.
  • Aid in the implementation of the Health Equity Plan to assist with the closure of clinical gaps.
  • Work with community partners to identify populations that have suffered serious healthcare gaps and design and implement outreach and services that directly address populations.
Requirements
  • High school or equivalent required
  • Proficiency in Microsoft office and internet-related applications
  • Excellent time management and organizational skills
  • Excellent oral and written skills
  • Sound judgment and decision-making skills
  • Demonstrated ability to problem solve and remain calm during a crisis
  • Successful clearance of all required criminal history checks (NSCHC)
  • Able to travel between CHC sites and in state
Preferred Qualifications
  • Bachelor's degree in public health, social work-related field
  • Bilingual English/Spanish
  • Ability to work collaboratively, building relationships and teams
  • Knowledge and understanding of adverse impact on historically marginalized communities
  • Understanding of and/or experience with applying JEDI principles and health equity
  • Experience in providing crisis intervention, coordination of services, advocacy, and community outreach in working with vulnerable populations

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