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Care Manager for Implantable Neurostimulation Patients
2 months ago
Job Summary:
As a Patient Care Manager at Boston Scientific Corporation, you will play a critical role in supporting our Neuromodulation Sales Team and providing leadership to a Service Team. Your primary focus will be on delivering exceptional patient care and ensuring seamless service experiences for our implantable neurostimulation patients.
Key Responsibilities:
- Provide leadership and guidance to the Service Team to ensure timely and effective resolution of patient inquiries and concerns.
- Collaborate with the Neuromodulation Sales Team to identify and address service needs related to implantable neurostimulation devices.
- Develop and implement strategies to improve patient satisfaction and service quality.
- Stay up-to-date with the latest product knowledge and clinical information to provide informed support to patients and healthcare professionals.
Requirements:
- Strong leadership and communication skills.
- Ability to work in a fast-paced environment and prioritize multiple tasks.
- Excellent problem-solving and analytical skills.
- Knowledge of implantable neurostimulation devices and related clinical applications.