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Retail Operations Assistant

1 month ago

Union City, Georgia, United States Hibbett Retail, Inc. Full time
Job Summary

The Retail Operations Assistant will assist the Store Manager in controlling the assets of Hibbett I City Gear. This role will consult with the Store Manager in establishing an action plan to accomplish departmental and overall store responsibilities such as selling, restocking, merchandising, ordering, and scheduling. The Assistant will assume responsibility of the entire store in the absence of the Store Manager and provide knowledge and guidance to employees and customers in all departments when necessary. The ideal candidate will be aware of inventory, sales statistics, and expenses to ensure profitability in all departments and direct staff to ensure each department's responsibilities and standards are completed. The Assistant will also keep the Store Manager informed about inventory movement and customer trends and assure quality customer service is maintained.

Key Responsibilities
  • Assist the Store Manager in controlling the assets of Hibbett I City Gear
  • Consult with Store Manager in establishing action plan to accomplish departmental and overall store responsibilities
  • Assume responsibility of the entire store in the absence of the Store Manager
  • Provide knowledge and guidance to employees and customers in all departments
  • Direct staff to ensure each department's responsibilities and standards are completed
  • Keep the Store Manager informed about inventory movement and customer trends
  • Assure quality customer service is maintained
Requirements
  • Experience working in a retail environment, preferably in footwear and athletic apparel
  • 1-3 years of customer service experience
  • Excellent interpersonal and communication skills
  • Ability to work in a fast-paced environment
  • Ability to assist in managing a team and keep up with overall goals and profits
  • Is a self-starter, has initiative to take on important tasks without being asked
  • Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision
  • Is a team-player, passionate about outstanding customer service and selling merchandise