Patient Account Specialist
4 weeks ago
Cancer Care Northwest is a premier cancer center in the Inland Northwest, providing comprehensive care to patients with cancer and blood-related diseases.
We are seeking a dedicated Patient Account Specialist to join our billing/reimbursement team.
The Patient Account Specialist will be responsible for ensuring timely and accurate reimbursement of professional/hospital services provided by Cancer Care Northwest to third-party payers, including Medicare, Medicaid, and Managed Care Organizations.
The ideal candidate will have a basic understanding of insurance benefits, rules/regulations, and payer billing guidelines, as well as familiarity with payer websites and claim processing procedures.
The Patient Account Specialist will also be responsible for resolving claim denials, short-payments, credits, and outstanding claims, as well as answering incoming calls to assist patients with inquiries.
Key Responsibilities:
- Resolve claim denials and underpayments
- Submit corrected claims and prepare grievances and appeals
- Navigate payer websites and use delegated claim resolution tools
- Review and respond to written correspondence
- Ensure patient account data is accurate and communicate with team members to correct any variances
Requirements:
- High School Diploma or equivalent
- One year of patient accounts experience or two years of medical business office experience
Benefits:
Cancer Care Northwest offers a competitive salary range of $20.14 - $28.20 DOE and a comprehensive benefits package.
This is a full-time position that requires excellent communication and problem-solving skills, as well as the ability to work in a team environment.
We are an equal opportunity employer and welcome applications from diverse candidates.
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