Package Recovery Specialist

5 days ago


Salt Lake, Utah, United States American Cybersystems Full time

Job Summary

As a Package Recovery Specialist at American Cybersystems, you will play a crucial role in providing customers and employees with accurate information regarding research requests and differentiating between researchable and non-researchable shipments. This position requires effective communication, organizational, and problem-solving skills to ensure timely and accurate responses to customer inquiries.

Key Responsibilities

• Provide customers and employees with information regarding research requests and shipments
• Differentiate between researchable and non-researchable shipments
• Effectively use the internet and other resources to research shipments
• Perform other duties as assigned

Requirements

• High school diploma or equivalent
• No experience required
• Typing proficiency and general knowledge of computers
• Ability to work variable shifts and weekends/holidays

Preferred Qualifications

• Proficient communication skills with internal partners
• Ability to work independently and as part of a team
• Highly organized and able to prioritize tasks effectively

Work Environment

This is a hybrid position located in Salt Lake City, Utah. You may be required to work in a facility a specified number of days per week. The work hours for this position will be 8:00 AM-4:30 PM, Monday through Friday.



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